iPhone Screenshots


This is so much more than a room booking tool (there are enough of those out there). We’ve created the world’s very first contactless hotel experience, so you can do everything from check-in/out to control the lights and in-room media without touching a thing. Here to help you stay safe, save time and explore the world’s greatest cities (or your giant bed). Appy days.


– a full-blown, hands-free check-in/out (just as long as it’s after 11.00 AM, you’re within 2km of us, and you’ve enabled location sharing)
– control your smart TV
– 24/7 chat with happy, helpful humans
– time-saving transport tips
– app-only perks, like restaurant freebies and discounted gym passes (go you)
– local tips
– 'walking distance' filter for nearby hotspots
– digital passport: collect badges wherever you stay with us
– play 'spot the Marvin' – our famous pillow doll has gone AR

What’s New

Version 1.28.0

More, more, more... clever updates!

– Change of plans? View your cancellation options for your upcoming stay via the app.
– We also fixed some bugs and made improvements (getting better is important).

Ratings and Reviews

4.9 out of 5
74 Ratings

74 Ratings

Paco and Oli ,

Thank you

Came up for 3 days to see the sights with my wife and had a great welcome from Addie and also was given 2 drinks and a card which was brilliant.

All the staff we came across were brilliant and we would definitely stay again in the future.

Best regards Paul and Lynne

Marcus Doo ,


Brilliant hotel and hospitality from the amazing people who make you feel very welcome

App Privacy

The developer, citizenM Hotels, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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