Screenshots

What’s New

Version 3.18.0

The Deliveroo app gets better with time – like a bolognese sauce, gently simmering on the stove.

Update to the latest version and you'll enjoy a generous dollop of bug fixes and a sprinkling of performance improvements.

Bon appetit!

Ratings and Reviews

4.6 out of 5
330.4K Ratings

330.4K Ratings

Editors' Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

matt0420-64827-(;!:9263 ,

Below average

Have used deliveroo a few times now and on the whole, it’s been alright, but there are a few things that really let them down, my first order was actually cancelled completely despite me ordering it a few hours in advance and the app constantly shifting my delivery time until it was cancelled, I think this may have been where the service was new in the area, there weren’t many riders and the place I ordered from was offering free delivery so it probably didn’t look like a very profitable order to accept for the riders. From this respect it is not a great business model. I have discovered that adding a rider tip to orders seems to increase the speed at which you get your delivery, which is annoying as I’m already paying for delivery..
Furthermore my favourite place to order from is now not using Deliveroo because as a small business, they are being robbed by Deliveroo making it not viable. I pretty much don’t order from anywhere else on Deliveroo so will probably delete the app soon.
I also received some credits for recommending a friend, which all expired because I never went over the minimum spend to use them. Would be nice if you got free delivery on 4 orders instead or something (although as previously mentioned, this would probably only result in me getting my food late, if at all).
I imagine that in London and other major cities this business works quite well but in smaller towns I don’t think they quite have the recipe right

Developer Response ,

We’re very sorry to hear you weren’t happy with your Deliveroo order, Matt. We’d like to look into your experience and see how we could have improved things for you on the day. Please message us on Facebook or Twitter with your account email address and reference this Trustpilot review so we can follow up.

nanakh16 ,

Terrible don’t use

I usually order creams using Deliveroo and it works fine but this time it was terrible. I ordered some food from kfc at around 6:15 and it said it would take the usual 30-45 minutes. So I wait an hour and there’s no update about my food on the app it says that the driver is still being assigned or some bs like that. Then I wait until 3 hours have passed and I am still hungry and it is past 9 o’clock so I call up deliveroo and ask for a refund they say they can’t refund me or cancel my order so they gave me a £15 credit for deliveroo and guarantee me that my food will reach me in 10 minutes. So another 20 minutes pass and it is nearing 10 o’clock in the night and I have no food and I am hungry. Then I receive a notification from the deliveroo app and an email saying that my order has been cancelled and I have been refunded the money. So in short this app is terrible cos they’ll waste 3 hours of your night telling you that your order is being made just order from Uber eats or dominos or even better is if you actually go outside and get some food.

Developer Response ,

This is very disappointing to hear. This isn't the experience we want for any of our customers and we're sorry for the hunger and inconvenience we have caused.

Editors' Notes

Sometimes, cooking or heading out to a restaurant just isn’t in the cards. Deliveroo makes those moments far more memorable by delivering meals from places that don’t normally do that. The quick, clean interface makes it super-easy to find nearby burgers, sushi—whatever’s calling your name—and then place an order. We particularly love how the real-time updates on the driver’s progress tell us exactly when you'll get to satisfy that appetite.

Information

Provider
ROOFOODS LTD
Size
144.9 MB
Category
Food & Drink
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Chinese, Dutch, French, German, Italian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
© 2019 Roofoods Limited
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like