Screenshots

Description

Control and monitor your Scantronic i-on burglar system 24/7 from anywhere in the world, protecting your family and home.

Eaton SecureConnect gives you:
- Secure encrypted remote access to your intruder alarm system from your Phone or Tablet.
- Biometric fingerprint login for quick secure access to your app.
- View and connect to multiple panels, add your home and your office to the same app.
- Set, unset or part set any of your alarm systems through a simple intuitive interface.
- Be fully informed with real time notifications from all of your panels directly to your Smart Device.
- View recent events in the log and view stored images directly on your Phone or Tablet, With the addition of Eaton cameras.
- Customization of each connected panel, including push notification and panel name.
- The option to switch on/off connected appliances from your device.

What’s New

Version 1.7.1

Restored Push notifications

Ratings and Reviews

3.0 out of 5
26 Ratings

26 Ratings

SCGH ,

Missing a few key features

Good basic app. However a few key features are missing, such as the ability to notify you when the system is unset only (currently the notification is for set and unset).
Also, when part setting the alarm for evenings, it can be set quietly via the keypad (no beeping). But when part set via the app, the system beeps while counting down. Therefore I cannot arm the system from the app without waking the children in the house.
Lastly, the log on the app uses inconsistent naming terms. I can program the keypad to name the part setting (such as ‘downstairs’, etc). However the log calls it partset c.

Developer Response ,

Thank you for your comments, we are continually applying improvements to the app and your feedback is appreciated and will be taken into account. Regarding the tones generated when setting the system, there are options within the panel programming that can allow the setting to be instant via the app and therefore no sound would be generated. Your installer will be able to configure this for you.

Davey Bear ,

Great app for a great security alarm system

Companion app for those with the Eaton range of security alarm hardware (is also sold under other brand names). It’s two main functions are remote setting/unsetting of alarm (both full and part set) and notifications of both set/unset and alarm events. It performs both of these functions well and includes advanced features such as fingerprint login and the recent addition of different alert tones for different events. Whilst I have given the app the 5* it deserves I remain a little concerned over a recent (April 2018) outage of one of its two core functions, I.e. notifications. This failure wasn’t a result of an app update, but in fact a server update/issue, so compared to having to submit a new app version to the store this should have been a relatively quick fix/rollback. Instead it actually took 14 days to be fixed (during which there were no notifications issued by the app) and during this time the company hid behind it’s team of hardware installers and were reluctant to give/take input from end users. Whilst I appreciate this is a traditional style of support offered to a physical/hardware based industry the world of apps is different and I do think the company should consider some direct level of support to their end users, especially when the user is in fact reporting a genuine issue with the platform.

Developer Response ,

Thank you for you comment, we are working on this concern and expect to resolve it shortly. Eaton security products are professionally installed products and our primary technical support relationship is with the installer.
As your service provider, your installer should always be your first point of contact and we will always assist them through to resolution. If you would like to discuss this further then please contact us at admin@eatonsecureconnect.com.

Xgade ,

Almost very good

First, the good parts. It’s really easy to set up and pair with the alarm, the interface is clear and uncluttered and setting/unsetting couldn’t be easier. Big thumbs up for that.
Now, the not so good. Notifications. I can enable notifications so my phone lets me know if the alarm is set, if it’s activated, etc. But, it’s all or nothing. I either get an annoying message on my phone every single time the alarm is set or unset, or I get nothing. What would make this app 100% more useful to me is if I can disable some notifications, but leave, for example, the notification for when the alarm is triggered turned on. I can have different tones for different events, would it be so hard to have an extra option to turn of notifications for a specific event but leave them on for others?

EDIT: as per the developer response, yes that’s correct, it is possible to switch off set/unset notifications. That’s very good news and also a big +++ to them for taking the time to read the review and respond.
I’ve upped my rating to 4 stars now. It can’t be 5 as if the UI was better I’d have noticed how to turn off the notifications on my own. ;-).

Overall, very happy with it. ****

Developer Response ,

Thank you for your comments, It is possible to select what notification you receive and the sound. If you access the side menu and the select panels, there will now be a list of any panels that you have. Beside each panel with be "3 dots", touch this and you will be given more options for the selected panel.

Information

Provider
Eaton Corporation
Size
28.1 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Copyright 2019 Eaton Corporation. All rights reserved.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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