Pick up your rental directly from the airport, or anywhere around the world from our 3,800 locations in over 130 countries. With a wide range of vehicles available for rent, Europcar gives you all the freedom and takes away all the hassle. Download the app now, book your car and get on the road!
Top 2 reasons to download the app:
- Simplest way to search and book a car in just a few seconds, anytime, day or night: ready, set, go!
- Fully flexible & digitized journey: with the customized dashboard, retrieve all your upcoming bookings in one place, follow the step-by-step rental guide, and upgrade or modify your booking as you wish
Car and van rental made simple.
- Easily find the Europcar rental locations anywhere thanks to maps & directions.
- Sort by price, vehicle range
- Easily access your last search
- Use your company’s negotiated rates within the app
- Tailor your car or van rental with our range of extras, such as additional drivers, young driver coverage and protection package. Got a child on board? We've got you covered with a selection of child seats to choose from
- View your Privilege loyalty program status
Decide which vehicle is right for you.
- Choose our 4x4's for an off-road adventure, travel in luxury in a sleek Mercedes or simply explore Europe in the comfort of a Toyota
- Moving or need a van for a commercial job? Choose from our wide-ranging fleet of van, truck and cargo vehicles. Rent overnight, one-way or for over 28 days: whatever your job, we suit your needs.
Whether you’re traveling for business or pleasure, Europcar makes it easier than ever to find, rent, and drive the vehicle that’s right for you. Focus on the journey: download now.
The app is brilliant!!! All very easy to understand really, and makes life much easier. Now I must mention something quite unusual, when I did my last booking to pick up at Lisbon airport I chose the premium insurance for peace of mind and did it trough out the app, when I picked up the car I was faced with the this question: would I like to buy at an extra price road assistance in case I lost my keys or my car broke down??? Now you people at Europcar explain please this extra charge... I bought the premium exactly so I don’t have to be faced with this quite imposing silly situations, so premium insurance does not include road assistance or key replacement? Of course I paid the extra bit! But really would love that to explained PLEASE !
Developer Response
Hello, thank you for your feedback. To have more details, can you please send your question to the email address: reservationsuk@europcar.com?
Look for everything!
ldavidda
Rented several cars from the company & never had any issues until one booking. I had booked a premium vehicle and upon arriving I was handed the keys to a economy car (even though I paid more). I said to the adviser and I was told I would need to pay extra again for a better car so I proceeded to show the adviser the website and the price difference from the car offered to the website. The adviser agreed and brought out the keys to the initial car booking. On the contract it said pre-existing damage to the front wheel and a scuff on the bumper. I signed it and upon checking the car I agreed with the pre-exciting condition. After renting for 27 days I return the car and receive an email ‘new damage notice’ and I’m being charged over £300 for a lock wheel key that I wasn’t aware I would need to check was in the car during my initial signing of the contract or the 24 hours notice… it just wasn’t something that I was made aware to check for. I contacted customer services and raised as the only thing out the car was myself, but like many company’s it’s extremely challenging to get through to an adviser and when you do you get told the same story that they will add it to the file and you will hear back in due course. Check everything!!
Developer Response
Hello, it sounds like you had a bad experience. Our customer service team really wants to help you solve this problem. Send an email to this address:reservationsuk@europcar.com
Makes life easier
140261
I’m a regular Europcar customer and find this app very useful for keeping track of my bookings no matter which country I’m in. I tend to book online or through the Elite team which ensures I always get the best rates. Agree the app could be enhanced and I expect the Director of Digital Marketing will make this a priority (he will now after reading this). Overall I think Europcar are very good and that’s why I’ve been with them for over 20 years. They repay my loyalty with excellent service. It’s a pro quo. My advice is to frequent travellers is to focus on one airline, hotel and car hire company and leverage your loyalty. Happy travelling!
Unable to update personal details again
Nabster1664
Over the past weeks this app has updating 3 times, in all instances the app says it has sorted out the process of updating your personal data. It has not. Not sure why it’s locked onto old driving licences and old card details. Mine expired in 2015. Normally you can easily update these but the Europcar app & website, you cannot change you data. Quite a poor update by the online staffAlso the of note I got a different price between my laptop and the phone. If you use your negotiated rate, be aware that this can be more expensive. Quite silly realy. Sometime it just spurts our random rates, I’m my experience it can be £20 more expensive between platforms, or if your a guest or by using your personal account.
Developer Response
Hello, thank you for your feedback, this is not the kind of experience we want to have on our app. we will inform our technical teams to see if there are no problems.
Update our app and make your Europcar experience faster and easier, every step of the way!
Thanks to your valuable feedback our teams are always working on improvements and bug fixes to offer you a seamless experience.
- View and manage all reservations, no matter where you book
- Create or update your account in just a few minutes to be ready for quicker pick-ups
Any questions? Don’t hesitate to contact our team using the application’s Help tab.
Version 7.0.5
The developer, Europcar International SASU, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
User Content
Identifiers
Usage Data
Sensitive Info
Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Search History
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Europcar Groupe
Size
132.8 MB
Category
Travel
Compatibility
Requires iOS 16.6 or later.
iPhone Requires iOS 16.6 or later.
iPad Requires iPadOS 16.6 or later.
Mac Requires macOS 12.3 or later and a Mac with Apple M1 chip or later.
This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
