Discover a simple and speedy rental car experience with the new Avis app today.
Discover a better rental car experience with the new Avis app. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies. Whether travelling for business, family holiday, or weekend getaway, we know you want to get on the road as quickly as possible. The Avis app makes renting a car simple, speedy and hassle-free, with control of your journey from start to finish in the palm of your hands.
Key Features:
Seamless Reservations: Find and reserve a car in a few simple steps.
Manage Your Booking: Easily view, modify or cancel your reservations directly from the app. Keep track of your rental details and upcoming trips all in one place.
- Contactless Rentals: Skip the queue and go straight to your car with Avis Preferred*. Enjoy a seamless experience with our contactless rental options.
- Avis Preferred Member Benefits: Choose your car, bypass the counter and get an always-on 10% discount across Europe and South Africa.
- 24/7 Dedicated Support: Get assistance whenever you need it with our dedicated customer service team. We’re here to help you every step of the way.
- Location Finder: Find the nearest Avis location with ease. Use the app to get directions, phone numbers, hours of operation and available vehicle options. -
- Thousands of Locations: Select your car rental from one of our airport, railway station or city locations across the globe.
* Available at select locations; identity verification required on first Avis Preferred rental.
Avis have always given me great service over the last 20 years. They never rip you off with hidden charges, nor do they look for tiny minute scratches to charge you with afterwards unlike many of their competitors.Staff are amazing! Helpful, positive and courteous which is always welcome after a long flight.Cars are clean, new and there is a good selection. Join their loyalty programme - I have often been upgraded and it makes the whole process fast and smooth.App works really well. Bookings are easy and changes are simple.Worth paying a little extra than the really cheap cowboys that are out there
Bait and switch. Unreliable and potentially dishonest.
YukosInnit
Don’t use this App. Unreliable service and potentially dishonest bait and switch on pricing in my experience. I booked a Merc C Class Cabriolet - Select Series – using the App which is supposed to guarantee the model and make of car. They emailed me to confirm car and price in my reservation. When I arrived at Geneva airport they told me it was not available unless I paid 800CHF more. Either it is available or it isn't. It was in fact available – the exact car I booked. They eventually agreed to charge "only 300 CHF more than the booking". I had little choice but to take it as they just refused to honour the booked price and all other car hire companies were sold out of similar vehicles. I later complained to AVIS customer services and they said it was my fault and my problem, and that I could have just walked away, then they just hung up on me. One of their excuses was that I accepted a higher category car -- even though the car they gave me was the exact same C Class Cabriolet that I booked. A disgusting racket. Based on this experience Avis appear potentially to be in the business of baiting and switching -- get you in with a booking at a good rate then renege on the deal and say you can only have it for more when you land at the airport. Outrageous. Don't use the AVIS App. Potentially dishonest tactics and no customer service in my experience.
Avis app, website and customer service
novagsi
After many years of using Avis by web and the use of the app, it is nearing the time for me to stop using them. Something has went wrong with both methods of interaction in managing bookings and even when you call the numbers to resolve these IT issues, you do not get a reply which is promised. You cannot get put through to an IT team, merely their customer service send a mail which is meant to be responded to.If you travel lots and need a great partner that has excellent technology behind it, Avis is a waste of time!!!
Slow App that doesn’t inform user fully
Julanne & Jos
The app is very slow to refresh screens or move to next screen after a completed user action.Specific pieces of information are also missing - for instance when trying complete a booking, and the hire location is busy so cannot confirm the booking out of hours, the app simply doesn’t allow completion (displays an error message) - but still submits the ‘request’ - I only found out 15minutes later when I received an automated email, telling me that the booking had been ‘requested’ and would be confirmed of cancelled within 72hrs!Terrible service, awful information and poorly designed app with unacceptably slow in-app performance
Thank you for choosing the Avis car hire app. We’re constantly updating and improving our app experience based on your feedback.
Avis First - Booking & Rental Experience
Version 5.17.42
The developer, Avis Budget EMEA Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Avis Europe plc
Size
165 MB
Category
Travel
Compatibility
Requires iOS 15.5 or later.
iPhone Requires iOS 15.5 or later.
iPod touch Requires iOS 15.5 or later.
Mac Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.
