This is a passable app - relatively well designed with most things the customers needs for their flight. The app itself is stable and relatively easy to navigate. I enjoy flying Wizzair, so I have some suggestions to make the app better.1. Every time you open the app after minimising it, it hangs on the intro splash screen for several seconds. Presumably it needs to do a full reload from minimised. Frustrating. 2. There is an option to share a boarding pass with a travelling companion - very convenient in theory. When shared by iMessage/SMS, the image sent is too low resolution to work in airport boarding pass scanners. You need to take a screenshot of the boarding pass then message it to your friend to get it to work. 3. The date format on the boarding passes is, for some reason, in American format - MMDDYYYY. Why not use DDMMYYYY which is the universal format in all European destinations where Wizzair flies? The strange date format has been known to cause confusion with airport staff. 4. It would be very helpful if the app saved your payment information when it comes to paying for additional services, like seat selection - or better still supported Apple Pay. 5. Easy offline access to the in-flight food menu would be a real plus. 6. Covid information for destinations (the app redirects you to the Wizzair website) is out of date - particular example being Portugal/Madeira.

This is awful! Nothing works properly either on the website or on the app. Checking in and saving/ printing boarding passes is a nightmare of negotiating unclear menus where essential info and procedures are ‘hidden in plain sight’ amongst a barrage of unwanted product and services advertising. So a process which should take 5 minutes takes over one hour with a load of unnecessary worry and anxiety. Its particularly dysfunctional when you book a flight for somebody else (my daughter in this case). She is unable to download her boarding pass because it was booked by me not her. And I cannot download her boarding pass either. I can view her pass inbtge app, but when I try to save it in walket on my phone, her pass dissapears, and your app produces my pass instead!. Wizz air are awful, and I hate flying with-them. I only do so because they have an undeserved monopoly on flights betweeen Vienna and Gatwick, which they took from Easyjet. In June 2022, my flight was cancelled after being made to sit on a swelteringly hot aircraft on tge runway for 2 hours! No accommodation provision or alternative flights were provided by Wizz Air. I had to buy a new flight two days later, and I never received a refund for the cancelled flight, nor any form of compensation. When I tried to telephone Wizz Air to sort this out, i could not get through to speak to a real human. Much of my time as well as money, was wasted. There is clearly a Your customer service is appalling. There is clearly no respect or regard from the upper management of this company for the passengers whom it claims to serve.

The app works well enough but I have just had a interesting revelation while on holiday. I tried to check in for the return flight to avoid having to pay charges at airport but my flight was not there. I decided to contact love holidays who told me they do this quite a lot and instead of using the same booking ref for the return flight they change it without telling the customer. Love Holidays had received an email from them with the new ref which they gave to me. I was then able to check in to my return flight. So if you are in the same boat as me wondering how you check into a flight which doesn’t appear under the same ref, get in touch with your holiday provider to get the new ref. Hopefully this will save some of you having to pay those ridiculous fees at the airport

New release of Wizzair app is really poor. Compared to old version it is not clear at all and do not work properly! I’m very loyal customer and flying with Wizzair a lot in last few years. This app choose to check me in for next instead of current flight which caused delay on airport, additional fee and my complaint to wizzair team who try to find paragraphs in they terms and conditions to not cover my cost of fee. Shortly saying Wizzair team (because of they poor app) try to suggest that because there was no evidence of error in they system I deliberately put myself in situation to be nearly late pay fee and now as a bad Customer asking for refund. My case is still ongoing as Wizzair team is unable to supply any paragraph which actually is related to my case but I do believe that if they do not sort out problems with app they will lose good relations with more than one Customer! Come on Wizzair commit and treat Customers fairly if something is wrong as I do not believe that hassle and few quit which is less than 1% of my yearly Wizzair cash spend is something big for you! Fix your issues! Be pro!