Honestly, I didn’t read all the text. You can’t say I’m the only one who doesn’t read everything before diving in. I saw in bold 5 items =500points=£5 worth. I’d previously seen videos/ other people discussing the scheme, they failed to mention that you had to spend £10 to get the £5 worth of points. While this is still a good scheme and still a good offer, it’s far too complicated. I don’t want to spend £10 every time I want another 5. It’s ridiculous, I will read the whole text in future despite the fact I did think I had read a lot about it but apparently I missed the most important part, in the end you don’t make that many point off of recycling and I suppose you should do it for the good of the planet. However, the thing that tipped me over the edge was when I looked at my voucher and (again didn’t read the whole thing…) accidentally activated it. I was then told I had 30 minutes to spend my £10 to get my further £5, while at home cooking tea. Honestly, I know I should have read all the warnings but you can’t expect everyone to read everything, as most people (like me) don’t. I just think it’s all a bit complicated and another way to trick you into spending more money at boots. £5 isn’t a big loss to boots as you can’t get much for £5 in boots anyway and will probably have to spend some of your own money. So, in all, don’t bother. It’s not worth the time or the hassle, just chuck the stuff in the recycling bin or one of the many other ways to recycle things that don’t require you to spend your own money.

There is no reason a customer should have to spend £10 just to recycle their empty products!! I found the recycling scheme extremely confusing and misleading. I thought the advertised £5 reward would come off my purchase at the till, but instead I had to make a qualifying purchase first and only receive the reward afterwards. The whole process was far more complicated than it needed to be.Because I misunderstood how the scheme worked, I ended up spending more than I had intended. It felt less like a recycling initiative and more like a way to encourage additional spending. Also, the recycling drop-off point was tucked away in a corner of the store and wasn’t easy to find. If the aim is to encourage recycling, it should be straightforward and accessible, not tied to spending more money in-store. The scheme feels unnecessarily complicated and the rewards are not clearly explained. Overall, a frustrating experience and not something I would recommend.

I can’t get this app to work. I downloaded it from the App Store and followed the instructions to set it up but it says I have an incorrect email or password. After numerous attempts to change the password I am now told to contact customer support - but how? No details provided. So I googled customer service, found a phone number, called it and was asked to leave a message but was then told the mailbox was full! Clearly customer service must be overwhelmed by requests for help. I have now emailed them but I’m not holding my breath! All I want to do is recycle my blister packs responsibly but at this rate I’ll have even more packs to recycle due to treatment for the stress this process has caused! PLEASE sort this app out! I even deleted the app and tried to create a new account but that didn’t help as it said the email was already in use - GRRRR!

I tried using the Boots recycling app expecting a simple way to earn Advantage Card points, but the whole experience feels misleading and unnecessarily frustrating.The idea sounds great. You recycle your empty products and get rewarded. In reality it is full of conditions that are not made clear upfront. You have to log at least five items, take them into store, spend £10, and then remember to scan a voucher that expires in just a few days. If you miss that short window, you lose everything even though you have already done the recycling.That short expiry is the worst part. Life gets busy and expecting people to recycle and shop within such a tight timeframe just does not feel realistic. It turns what should be a positive, environmentally friendly initiative into something stressful and easy to get wrong.It would be much better if the points were added automatically after recycling or at the very least if the voucher lasted longer. Right now it feels less like a reward for recycling and more like a way to push extra spending.Overall a good idea badly executed. I will not be using it again unless the process becomes simpler and more transparent.