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The GOV.UK app delivers an experience of government that’s built around you. This is just the start: with personalisation, security and innovation at the heart of what we do, the app will transform how you interact with the UK government, making life more convenient and giving you your time back.
I managed (2nd attempt) using my IPad and Samsung phone to set up and use the app today to renew my driving licence.This app asked for info and codes which went to my Samsung. No keyboard appeared on the app on my IPad and I had to keep typing the required info on my Notes and then copy and paste them to this app. I also had to scan my passport chip with my phone. It didn’t seem to be working, as had happened on my previous attempt. Then I removed the Samsung’s cover and that proved to be the reason as it then worked. It was so much easier last time I did in 2003. I would add I am tech savii so usually do not have a problem with using online services.
Appears to be copy of website?
Allmyusualnicknamesaretaken
I tried to find advantages to the app over the website. Maybe there are some but I couldn’t find any, so I will likely never use this as prefer website and have deleted the app.
Not as advertised
Chris MBSD
The pre app release videos for this app looked really promising and suggested we were getting something similar to the apps that have been available in countries like Poland and Estonia for years. It showed a user flicking between their vehicle details, tax details etc. None of this is actually accessible in the app and when you click on something it essentially takes you to the government website for that service to browse through as normal. What a disappointment. Not an app or useful.
Guest
Morirvhun
Around a third of the uk isn’t online and you’ve made it borderline mandatory to download an app to make confirm your identity and make changes. Designed for the service and the people who want an app, not for users and people who need to report changes. Terrible design. Why can’t you just put this on the website? Why can’t the forms be more simple. Not designed for anyone with additional needs
Small bug fixes and improvements
Version 1.8
The developer, Government Digital Service, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
