1. My Car: Insights Just for You
• Register your vehicle to remotely control your car, monitor its status, and get notified about important events.
• Select your preferred dealer and book your manteinance appointment based on your availability.
• Search and use nearby charging stations with the charging station finder.
• Activate your Kia Charge contract with exclusive tariff. Review your charging history and invoices.
• [Owner's Manual]: Find guidance about all the vehicle features with the help of Kia's official guide.
• [Driving Insight]: Monitor driving habits and vehicle status with detailed driving data.
• [Integrated Pay]: Make and manage payments with Kia Pay, and upgrade purchases and subscriptions.
2. Smart Maps: Navigate with Ease
• Check electric vehicle charging stations for your Kia EV and fuel stations for combustion vehicles.
• Check your vehicle’s location on the map.
• Share your vehicle's current location, destination, remaining distance, and estimated arrival time with your contacts.
• Share your location in real time.
3. Remote Vehicle Control: Take Full Control (feature availability varies depending on vehicle model)
• Remotely control the climate system, hazard lights, horn, and windows with ease.
• Access detailed vehicle information when warning lights turn on.
• Start charging, monitor status, and schedule charging sessions for your Kia EV.
• [Digital Key]: Lock/unlock doors and start the engine with your smartphone without a physical key.
4. Valet Mode: Protect Your Personal Information
• Protect your personal information by limiting navigation and certain controls when handing over your vehicle to a valet driver.
• While in Valet Mode, check your vehicle's current location and driving information from the app.
5. Permissions & Privacy: Access Features with Ease
• Notifications(optional): Get alerts for remote control results and real-time vehicle status updates.
• Location(optional): Confirm your parking location/send your destination, check your location for route guidance, and enable proximity remote control for the digital key.
• Camera(optional): Set profile pictures, use digital frames, register your vehicle via QR code, and utilize AR guidance for parking location.
※ We only request essential permissions and do not collect unnecessary data.
※ All permissions are optional. You can still use the service without granting them, although some features may be limited.
Available features vary based on your vehicle's model, equipment, powertrain and your location. To make use of all functions, it may be required to sync the Kia App with your vehicle. Connected Services are free for 7 years from the date of delivery or first activation. All information and delivery dates provided are for reference only and may change over time—they are not contractually binding unless provided in a contractual document.
My issue in my new Kia Sorento 4 HEV is the intermittent BATTERY FAILURE SIGNS. DOES ANYONE HAVE SUCH ISSUES? The app is not picking this up. However, I’ve found the Kia App to be incredibly reliable and it truly does everything it claims to do. While on holiday in East Africa, I realized I’d left the driver’s side window open rushing to get into a waiting taxi to the airport. Although the app had already sent a notification within minutes, it was I who didn’t notice it. It had done what it had to do and warned me almost within the time frame it takes. However, when I checked the vehicle status. I was able to close the window remotely through the app from Zanzibar to here in UK and confirm it via my CCTV, which gave me huge peace of mind. The app also warns me if the car is left unlocked, and after testing all its other features, I’m fully satisfied. Without it, I would have been constantly worried about security or potential insurance issues while away on holidays. Luckily, the car was at my son’s gated property with security, but the app provided that essential extra layer of control. How wonderful. I would recommend to anyone who has any issues with the app to contact KIA or nearby dealers for assistance. It’s marvellous to have it.
Developer Response
Dear User. Thank you for your valuable feedback. We are glad to know that the app is to your liking. Please write to us at https://connect.kia.com/eu/customer-support/contact-form regarding the battery failure notifications so that the concerned team can investigate and resolve it for you. Thank you.
Much worse than the Kia Connect app
MattGS
This app has introduced a lot more complexity than the previous one and is much more difficult to do some of the most basic things, such as checking that the doors are locked. It was right there on the Home Screen of the previous app, now you have to go through different pages, menus and tabs just to see the vehicle status.Also, as I use my app to manage 2 vehicles, the ability to switch between them was far easier on the old app - there was a “switch” symbol at the top, where you could just select the vehicle you want to control, now it’s multiple menus and having to change the “main vehicle” each time. It’s almost like you’re discouraging us from owning more than one Kia!!A couple of times I’ve been logged out of the app for no apparent reason. When I log back in, I get all the help pop-ups again before I can do the thing I wanted to do, which is very annoying!I’m very well versed in using and navigating many apps and I find this one unwieldy and not at all intuitive. If I’m struggling with it, how will other people who don’t use apps regularly find this when they make the decision to get their first EV and consider Kia? One of the main reasons I didn’t go for a VW EV was because the reviews of the app and remote functionality was so bad. Remember, this isn’t just about the car, it’s about the technology - get this bit wrong and there’s a bunch of Chinese manufacturers looking to pick up your customers.
Developer Response
We’re truly sorry for the inconvenience. Although the logout issue was addressed before, we’ve confirmed that it has recurred. The relevant team is actively addressing it again. We understand your frustration and sincerely apologise. We’ll do our utmost to resolve this.
An improvement on the previous two apps, BUT…
Jaielcee
As mentioned by previous reviewers, I agree that this is an improvement on the two apps that were available before. However, I find it strange that there is no facility to choose between kilometres and miles on this app. I use miles on my car and know the miles per kilowatt usage on my EV3; the km figures on this app therefore mean nothing to me. Also, I liked the use of colour on the previous app to easily indicate that my car was charging; it is now less obvious to see this and takes a little more searching to check this status. Kia, please introduce miles and colour for perfection IMHO on this app!
Developer Response
We’re sorry for the inconvenience. Distance units can be set via the My Page (profile icon) > Settings > Distance. When charging is in progress, the charging type and estimated time to reach the target level can be viewed via Control > EV. Your feedback will be shared with the relevant team for future improvement. Thank you for your valuable input.
Great app
Samcom
WISH instead of smart climate. And full on climate buttons could we have two buttons where we get to set two (or 3) retained settings. Some times if it’s a hot day I might want 19 degrees. But in the morning I might want 22, heated seats etc. to my liking. And ability to set a name. The current buttons seem overly clever but practically useless. So called Smart = Seems full on everything. So I have to edit the settings twice a day to remotely activate manually. They could be pre programmed to be similar to now, probably vary per country.
Developer Response
Thank you for sharing your thoughts. We understand your concern that the current climate control setup lacks flexible, personalized presets for different comfort preferences throughout the day. Your feedback is valuable and will be shared with the relevant team for further review and improvement.
1. Added an additional sharing option for Digital Key 2.0 and included Digital Key options in Home page search results.
2. Improved notification management, including automatic removal of notifications when a vehicle is deleted.
3. Simplified the PIN change process.
4. Vehicle name updates are now reflected consistently across Home and Vehicle pages.
5. Enhanced the Emergency Roadside Service experience
6. Improved recommended tyre pressure selection based on tyre model.
Version 1.3.3
The developer, Kia Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Purchases
Location
Contact Info
User Content
Search History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
