I have children in different schools and switching between schools is not as easy as it should be. Also, by seeing different schools (some of which have activated certain widgets and others which haven't) it's easier to see the gaps for what they are. iSAMs should not display the same functionalities for ALL schools if the schools don't / won't utilise every functionality. For instance, the "Latest News" isn't used by any school. Why display it as a Menu item? It just makes the school/s look sloppy. Otherwise, this is much improved from the previous version. Please keep refining!

I use iSams as a Teacher and as a Parent. I despise it. It is fine on a computer but the apps either have enormous lag or are glitchy. For example, I see a badge that I have 38 notifications. On opening the app I go into messages. In the ‘unread tab’ I select a message and read it. It disappears, presumably into the ‘read tab’. After reading all the messages I look in the main menu at the number of notifications; despite reading all 38 messages, I now have 36 notifications. Going back into unread messages and - like magic - the messages I have just read have reappeared marked as unread! The ‘delete all’ button does nothing. Doesn’t even delete one message! So I use the ‘edit’ button in the lower left and delete each message individually…. Back to the menu and again most of the messages have magically reappeared. This occurs in both parent and teacher apps. I installed the app 8 months ago and the issue has never resolved. As our school were usually just sending about 10 news stories a week to parents and nothing else I just ignored the notifications. However, a recent school email tells me that all medical updates for my child will be reported via iSams. I know I will inevitably miss these messages because I don’t have 5 minutes every day to fight to delete read messages and therefore the notifications build up and up. I have deleted and reinstalled the app with no joy. This glitch happens in the iSams Teacher and iSams Parent apps. On a different note, our school uses iSams to email parents various letters. Half go straight to my junk mail and if other parents didn’t forewarn me they were there I wouldn’t notice them. You may say this is a setting on my email account - but explain to me why the same member of staff (school secretary) sent 3 emails within 30 minutes and one made it to my inbox but two went to junk? They all had very similar message subjects. Very disappointing. ISams is fine to use on a computer and has a lot of potential app-wise but the company should not have released these apps until they had been fully tested.

I use the email system to directly email teachers but I can’t see history of email traffic. So for the time being I have reverted to using the old way. Overall the app is well structured and will be great once these little things are ironed out.

We only use the app to read school reports which come out termly, by which time passwords expire. Literally every time I use the app I have to create a new password. But the password criteria on the reset page don’t tell the whole story, it says you need a capital and a number etc but nowhere does it tell you that there have to be at least twelve characters, until after it rejects everything you’ve typed in clears all the boxes because your password is invalid. Put ALL the password criteria on the page!