Lopay: Payments & POS 4+

I’m a taxi driver, I’ve been using “Lopay” for just over a month and very pleased with it although I’ve had a couple of instances where the customer has scanned his card but Lopay has taken over 5 minutes to authenticate and eventually times out and asked for the customers card to be inserted, obviously by that time the customer has left and so I’ve lost the payment, luckily not a big fate both times.
I WAS in a low signal area so I can only assume that was the problem. I use it everyday and 99% of the time it’s brilliant. Far better than SumUp

Iv been using this app for over 6 weeks now and in that time iv been faced with one issue after another. Im actually fed up now of having to contact support to resolve something.
Yes the fees are low compared to others and you get a fee free “pot” but even with that its very vague as sometimes iv been charged fees and sometimes i have not.
I used izettle before moving to lopay and its lucky i still have this because the amount of issues being faced with lopay im glad i had a backup card payment app.
Issues with stating payment failed even before payment is attempted(constantly have to restart the app).
Issues with tap to pay(via phone) completely not working then having to use the physical reader which everytime i switch on seems to have an update required, then takes a few minutes to connect to the app(unless card reader is kept on), and you have to turn it off and on after every payment otherwise it completely drains the battery so fast when it is kept on.
The interface is so busy compared to other apps too, so with all this and all of the issues i think il stick with my previous card payment app.

Been using lopay for a few weeks now and it is the best payment system I’ve used.
The app gives you a breakdown of payment/fees etc immediately after a transaction and they pay exactly when they say they will, immediately into your account or 9am the next day.
With my other provider I never even know what day I will receive payment let alone what time.
The app is a pleasure to use even for someone not so tech savvy like myself.
I sent some feedback to the team about not having a tipping option (which now there is!) and Lucinda got back to me straight away.. I emailed my other provider once and never got a response.
Communication is key in any business partnership in my opinion.
I just hope now that lopay get approved by TfL and I can get the card reader fitted in a fixed cradle in the back of my taxi and it would be perfect.
Thank you lopay, keep up the good work