Love Clean Streets enables you to report environmental issues, such as fly-tipping, dog mess or potholes, quickly and directly to your local authority in a four step process, for free.
1) See a problem
2) Open the Love Clean Streets app
3) Take a picture, your location is automatically detected and displays the authorities colours if they’re in the Love Clean Streets Family
4) Enter some basic information and post the report – in seconds!
Your report is then sent directly to the relevant authority to deal with. You will be kept informed of the progress of your report via the app and email.
The Love Clean Streets family incorporates the following local authorities and their previous apps but you can use Love Clean Streets to report anywhere else too:
London Borough of Croydon - Don’t Mess with Croydon
London Borough of Newham – Love Newham
London Borough of Haringey – Our Haringey and Homes for Haringey
London Borough of Brent – Cleaner Brent
London Borough of Camden – Clean Camden
London Borough of Redbridge – Redbridge Report It
London Borough of Ealing – Ealing 24/7
London Borough of Hammersmith & Fulham – H&F Report it
London Borough of Havering – Love Havering
London Borough of Wandsworth – Report It
London Borough of Islington – Clean Islington
City of London – Love the Square Mile
Wolverhampton – Report It
Rushmoor – Love Rushmoor
The Island of Jersey – Love Jersey
Wigan – Wigan Report It
Thurrock – Report It Thurrock
West Sussex County Council – Love West Sussex
York – Smarter York
Reading – Love Clean Reading
Leicester – Love Leicester
Great Yarmouth – Report It GY
Luton – Luton Council
Eastbourne & Lewes – Report It
By reporting an issue, you will make your street a cleaner, happier place to live.
By using the service, the council are able to save time and money.
Love Clean Streets is the only app recommended and supported by Keep Britain Tidy, Keep Scotland Beautiful, Keep Wales Tidy and Keep Northern Ireland Beautiful
For help and support visit https://support.lovecleanstreets.com
- Configurable Find my nearest functionality introduced.
- Improved Zoom size on asset selection.
Ratings and ReviewsSee All
Unable to set location
Setting the location accurately seems impossible in certain circumstances. It wants to select the nearest postal address, which doesn’t help on roads where there are no houses.
It also wouldn’t allow me to set a location other than my current location. Developer response was to tap, hold and drag the pin. However on that isn’t possible - the map is moved, not the pin. When you try and do this, the map keeps on returning to current location.
Both of these have stopped me from being able to submit reports.
Developer Response ,
Thanks for reviewing our app. Yes for an address it will provide the nearest postal address but as long as the map pin is in the correct place the internal systems will allocate that as the lat/long for resolving the issue on streets with no property. Tap, hold and drag the pin to move it, any location can be set within the UK on the app.
My council doesn’t receive the reports
Great idea but Sefton Council, highways department to do not seem to get the reports. Gave up reporting potholes through the app as the council will only respond to potholes reported through their website. When I questioned them about it they said we never received the reports despite me sending on multiple occasions
Developer Response ,
Thank you for your comments on the service – Sefton is fully set up to receive Pothole reports direct to their Highways department and this is active and working, however there have been no Pothole reports raised within Sefton’s boundary in the last 2 years so please contact email@example.com so we can review your account to see where you have raised your reports.
A must for people who care about where they live
I have used this app on many occasions when I am walking my dog and see fly tips or dog mess I want cleared up, and it is so easy to use. I probably wouldn't have remembered to pick up the phone when I get in so thanks.
Up to six family members will be able to use this app with Family Sharing enabled.