Low Carb Program 12+

I always start a new year with the best intentions but this is the first year I’ve done anything like this. Harry has been so motivating 🥰 and it has helped me to understand why I should be making the changes I have been making rather than just telling me what to do. I’ve really enjoyed it which was surprise to my husband as I really like my food! The recipes have been brilliant and I love the exercise classes with Lisa. I can’t wait for my diabetes check up, I’ve lost almost 12kg since new year! 🥳🥳

Hi Gregg, we are so glad to hear from you again! We are amazed by your continued hard work and courage in helping us support you on your journey! That is amazing that you have managed to continue to maintain your low carb lifestyle and come off Metformin! That is no small feat so well done! We wish you have continued success and hope that you will continue to enjoy all that the Program has to offer. We really appreciate you letting us know how you are getting on. If you would like to be a case study, please do get in touch with us at: support@lowcarbprogram.zendesk.com :) We wish you all the best and thank you for your review!

I got this to improve my diabetes tracking, meds, exercise and food recipes / management and to use the podcasts. Considering it cost me £20 ( usual price £70 p.a.) I feel quite let down. I havent even begun to use the podcasts yet.... and I’m 3 months in.
I am so annoyed by the app agility, food barcode scanner and that I get alerts every time I log in via a different WiFi - it’s me at work , at home, at the canteen. It fails to retain my regularly used food data ( I tend to stick to favourite brands), as it loses three days of food listings as it logs me out, when I log back in ... no previous foods. It comes up with really weird brands I’ve never heard of (please, get the main UK supermarket and bargain shop’s items into the app) and has really random portion sizes to select. I want to be able to put in grams of things , not pre-determined portions/ pack sizes. Getting to the point of not bothering with the food diary, as it takes so long to put in one meal. Very slow, clunky and frustrating.

Hi Elenedjon, I am so sorry to hear of the poor user experience you have faced. This is not the quality that we pride ourselves on. If you could be so kind as to email our customer support team on hello@lowcarbprogram.com, one of the customer service members will help resolve the issues you are facing.

Thought I try this, so took up offer of 50% discount. But don’t know whether because I didn’t buy subscription through Apple the App keeps opening with screen to buy a subscription. Does keep me logged in, allow touch opening, so have to keep rendering email and password, then wait for App to refresh via Wi-Fi. Makes login food and insulin very tedious. Have to revert to access via Safari. Reported problem and supposedly this has been passed on to their Technical Team, but would have thought they should have solution to hand, can’t see why I the only IPhone user who has had this problem?

Programme looks good, but App very poor in comparison with MyNetDiary or MyFitnessPal.

Thank you for trying out our Low Carb Program and sharing your feedback. We apologize for the inconvenience you've experienced with the app. We understand that the continuous prompt to buy a subscription can be frustrating and we assure you that our Technical Team has resolved this issue. We appreciate your patience and understanding. If you have any further concerns or questions, please don't hesitate to reach out to us via https://www.lowcarbprogram.com/contact or hello@lowcarbprogram.com