Recently, I have tried to send a message to a friend but it’s stuck loading and they have not yet received the message. I was thinking it was because of my internet, but that doesn’t seem to be the problem. I can’t voice call or FaceTime them either, and we don’t know what seems to be the problem. Not only MEGA won’t deliver my messages, but my friend has not been able to load the app. I’m very lost, I have tried to delete the app but when I finally loaded back in, the only thing I get when I try to message them is:“MEGA protects your chat with end-to-end (user controlled) encryption providing essential safety assurances:Confidentially. Only the author and intended recipients are able to decipher and read the content.Authenticity. The system ensures that the data received is from the sender displayed, and its content has not been manipulate…” I’m very confused, and i have tried to delete it and reinstall the app once again, but nothing has changed. I will post an app review as well as send an email, but hopefully you will be able to reply to me soon. Please try and fix this issue and reply to me as soon as possible.
Hello, please make sure you and the other person you are trying to call are on the latest versions of the MEGA app. Thank you.