Meta Quest 9+

I found out that you can’t even remove the headset from a previous device, which means I can’t log in even though all I’m trying to do is move the quest account from my mums phone to my iPad, same account and everything. But to do this we need to delete the account from her phone and enter everything on my iPad. Guess what, YOU CANT DELETE ANY ACCOUNTS. I even told her we should put it on my iPad instead of her phone but she insisted.

Side note: NO I’m not entirely factory resetting the headset. And no I’m not buying another headset, that’s just idiotic, it’s like £400 we ain’t paying for that again. Don’t get me wrong it’s better to just factory reset, create a new account n all that but I have no clue if I should tell her.

The Meta Quest 2 is great, lots of fun experiences, the endless possibilities of creativity and how realistic VR can really get. I got the Quest 2 last Christmas and it still amazes me how fun it can get with my friends exploring, experimenting or just chilling. Many people have been online, playing games and gaining money from making videos thanks to the Meta Quest and many popular games, but theres been one slight problem recently. I went on vacation to a country that isn’t allowed VR but we brought it without knowing, after a few months I came back to England ready to play on my Oculus. I then realized I could get mods for my games since my cousin has a PC, but I forgot my login password for my account, so I tried opening the app on my phone, but it just kept crashing. This happened for several days and even with me searching up ‘How to fix apps that keep crashing’ and went through dozens of videos but none of them seemed to work. I wanted to let the Meta Team know about this and hopefully try and fix it because I don’t want to lose another account. Thank you for reading this and I hope the problem will be resolved soon.

The Meta Quest 2 is a good VR head set however Meta as a company is shocking.
I set up my daughters account using my wifes email address, as we wanted some form of parental control over it. All was fine and she used Christmas money to buy a couple of games. Then suddenly Meta suspended her account and requested proof of age for her.
As a 12 year old she has no real ID so I reluctantly scanned and sent her passport and birth certificate only for Meta to inform me these were not acceptable forms of ID. They then shut her account down. After complaining and speaking to BOTS on Meta, 3 WEEKS later they have reinstated her account…however the Meta App now has a fault and won’t allow me to log into any of our accounts. So.. still unable to log in and play on her Christmas present.
The VR headset and games are good but the service is absolutely appalling. If you want to spend hours and hours talking to BOTS and getting nowhere, trying to navigate their terrible customer service its worth it otherwise go with a another brand of VR headset.