NexusPay delivers a seamless car parking experience - you can now search, book and easily pay for parking using our simple, user friendly app. Download the app, choose your location and park, without the hassle of queueing in line for a machine, or rushing off to a local shop for change! You can also extend parking via the app (if your location allows) without having to return to your car, allowing you to stay focused on what matters to you.
NexusPay features include the following:
- Create new User Accounts
- Pay for Parking
- Set Parking Reminders
- Extend Parking Sessions
- Manage Accounts
- Manage Vehicles
- Add or change your registered payment card
- Locate your nearest or most recent parking
NexusPay is available across all of the UK and makes purchasing parking easy.
Questions? Please see our help page: https://groupnexus.co.uk/nexuspay-faqs
And if you’re having any problems with the latest version of the NexusPay app please try deleting and reinstalling. If this doesn’t solve things then get in touch via customer services, check local signage for details. We’re here to help!
Ratings and Reviews
High maintenance app
Every transaction takes an extended length of time. You have to return to the app once you’ve verified payment with your banking app in order to verify the payment yet again (this is done automatically on the server side with other apps I have used). You can’t use PayPall. Transactions are frequently unsuccessful with the app blaming network connection despite many other apps working under the same conditions. The user account for this app is the same for other locations and other methods of payment but this is not entirely transparent. And if you do get a parking charge, the payment system for that feels like a scam. I’d rate 0 stars if I could.
Attempted to use in iPhone. I was unable to select the parking location and the application stated no future payments allowed and reverted back to location entry.
Logged an issue seeing as the car park also had an ANPR but there was no way to make any kind of payment.
I was informed via support email that there was no issue yet the app clearly was NOT accepting details entered. Tried again next day and it then found the location and showed available tariffs.
Will re-rate once confirmed no fine applied due to being unable to pay for parking.
No other app issue or network problems at the time.
First of all, welcome to 2023, where you can’t use your card at a car park terminal. Then the app is a total pain to set up, doesn’t conform to iOS app guidelines, cannot auto fill my details or card details.
But that’s just the least of the issues.
I arrived at the car park just after midnight. Sign clearly states free parking between 7pm and 7am. Thinking that I will be leaving around 9am, I decide to purchase 2 hours. Again, like the scam artists these people are, they charge 20p “convenience fee”. WHAT YEAR IS THIS?!
Then when I go and check the time, the app tells me it will end at 2am.
Are you serious?!
I’ll be demanding a refund, don’t care if it’s only £1.70, this is a total scam!
So after a long drive, having to be up at 6am, now I’m going down to my car and park it somewhere else. You people should be in jail!
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Mirada Connect Ltd
- 15.5 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © NexusPay | GroupNexus