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Description

The future of breakdown, today

Report a breakdown quickly and easily using your phone’s location, find out what you car’s really saying with Smart Breakdown, and get discounts and offers on the go with Member benefits.

Just tap the app and help’s on the way, whenever you need us. What are you waiting for?


What’s Smart Breakdown?

With our clever little device you can connect your car and smartphone, so you know what your car is really saying. All within the app, you’ll be able to:

Spot problems before they become a real issue

Understand common warning lights and what to do about them

Get updates about your car’s health to your phone


Get help if you breakdown

Hit the road without any worries – our amazing mechanics are just a tap away if you need them to get you back on track.

Tap the app and help’s on the way, let us know what’s wrong quickly

Track your mechanic right to your side and get real-time updates on our arrival time

We know where you are, thanks to location services, so we can find you easily



Plan your journey

Let us take the hassle out of travelling, so you can focus on the important things. Like sorting out your road trip tunes and deciding where to stop for lunch.

Plot your way from A to B with our trusty Route planner

Avoid tolls, motorways and arguments over whose directions are best

Get live traffic information


Access Member benefits on the go

It’s easy to make the most of your Member benefits with our app. We’ve even stored your membership card so you’ll never have that sinking feeling when you leave yours at home.

Discover brilliant benefits, wherever you are, on our map

Fill up on feel-good food and drink with up to 25% off at over 1,000 pubs and restaurants across the UK, and up to 20% off at Moto service stations

Keep all your membership details securely, in 1 place, with 1 email address and password


Take care of your car

If your current filing system is a shoe box (probably) at the back of the wardrobe, our vehicles area might just come in handy.

Keep on top of car admin and get reminders when your MOT, service and road tax are due (just add your number plate and turn on push notifications)

Find out what’s wrong if your car’s warning lights come on


On the map

It’s our mission to make your life easier – and save you money where we can. Use our map to find the things you need and you’ll always keep a cool head on the road.

See the 5 closest places to fill up with fuel if you’re running low

Find your nearest parking spaces, and check opening times and charges

Locate a garage if you need a mechanic


Drive smart.

What’s New

Version 8.6.2

We're back with a shiny new update, full of new features, improvements and bug fixes.
Create an account and log in smoothly with our improved login journey. And it’s easy to edit your personal details, such as your name, directly in the app.
Save your garage's name and contact details under the MOT section, where it's most useful.
Insurance policy holders can now log in more easily.
All this on top of our usual bug squishing, to make sure your app is ready to get you back on the road.

Ratings and Reviews

4.8 out of 5
59.1K Ratings

59.1K Ratings

Womble_Lancs ,

So easy to use

I used the app for a breakdown for the first time yesterday and was amazed at how simple and quick it was. The app pinpointed my location exactly, so I didn’t need to worry about getting the address wrong. As soon as I submitted the report, the app acknowledged it. I got a phone call from the AA about ten minutes later confirming when someone would be on their way to me. The map on the app even showed me where the patrol vehicle was in relation to mine, so I knew when to expect it.

My only criticism would be that when the roadside patrolman arranged for relay for my vehicle, it didn’t show up in the app. I would have liked to have been able to track progress so I would have known how long I could have left my vehicle unattended.

Despite that, I would highly recommend this app.

SnowEagle5 ,

2nd complaint 2 years later - see last paragraph

In order to register yourself on the app you need to provide your membership number - which is fine if you have one; however, Halifax bank customers don’t get one (and I suspect there are numerous other corporate memberships too which operate the same way) and so you cannot therefore activate the app. Surely the AA should have thought this through beforehand, but regardless, why has nobody there remedied this since it was launched? Can it be that difficult to provide individual membership numbers for customers like me? Come on AA - sort it out!!!

Have now joined as a full member 2 months ago and just tried to complete my details in order to register with the app. It won't recognise my membership number or postcode ( no reason for this at all!) and says to contact the AA for help. After trawling through AA websites and finding the best number ( nothing obvious) I was finally given another number to ring for so-called App Support. They didn't " specialise" in App support and could not provide any help at all but simply told me to email the problem in. What a joke! In view of the previous issue being duly ignored I don't expect this one will get any helpful response either in which case I shall be cancelling my membership if I do not get s response to this within 48 hours. Absolutely disgusted with the poor level of service and support - basically crap!

Developer Response ,

We're sorry to hear this and would like to look into this further. Please can we ask you to email TheAA.ReviewTeam@TheAA.com and include your 635601 Membership no, device you are using, the app version and your post code. Thank you for taking the time to get in touch.

Shemau ,

What happened? Bad upgrade?

I have used the app for a couple of years. It has not been with out issues. Wondering why my tax alert had not triggered I started the app. Only to find that it was no longer logged in. I tried to log in. No account. I tried on the web site. No account. I tried password recovery, no account. I waited a day and repeated. I tried to create a new account... I activated it... tried to login... no account. A few attempts later I had an account... then I had to renter the car details... what a pain. How could you loose my account and why so many issues trying to create and activate and then add cars again?
Update: I have not had to recreate my account recently. Good. However, I have one vehicle in my garage reporting tax overdue and another reporting MOT overdue. These were complete in August and September respectively. Something seems to be wrong with the backend service that updates these and there is no (clear) way in the app to force a recheck.

Developer Response ,

Thanks for taking the time to leave your review. The issue with the ghost vehicles is something the team are aware of and working on having fixed ASAP. Our app is built so that you sign in only once, if you wish to have the details removed you will be required to sign out of the app before passing the device to someone else to use, although the app will be signed in under your mobile number after you've activated the number.

Information

Provider
Automobile Association Developments Limited
Size
118.1 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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