Name: NHS App
Rating: 3.2 (1152 reviews)
Author: NHS Digital

Description

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

Are you looking for the NHS COVID-19 app? Go to www.covid19.nhs.uk

To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.

Use the NHS App to:

• get advice about coronavirus
• order your repeat prescriptions
• book and manage appointments at your GP surgery
• check your symptoms and get instant advice
• view your medical record securely
• register your organ donation decision
• find out how the NHS uses your data

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

• message your GP surgery, doctor or health professional online
• consult a GP or health professional through an online form and get a reply
• access health services on behalf of someone you care for
• view your hospital and other healthcare appointments
• view useful links your doctor or health professional has shared with you

Get advice about coronavirus
---------------------------------------

Get information about coronavirus and find out what to do if you think you have it.

Order repeat prescriptions
-----------------------------------

See your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.

Book appointments
--------------------------

Search for, book and cancel appointments at your GP surgery. See details of your upcoming and past appointments.

Check your symptoms
-----------------------------

Search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice or medical help near you.

View your medical record
----------------------------------

Securely access your GP medical record, to see information like your allergies and your current and past medicines. If your GP surgery has given you access to your detailed medical record, you can also see information like test results and details of your consultations.

Register your organ donation decision
--------------------------------------------------

Choose to donate some or all of your organs and check your registered decision.

Find out how the NHS uses your data
-------------------------------------------------

Choose if data from your health records is shared for research and planning.

Keeping your data secure
---------------------------------

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in to the NHS App each time, instead of using a password and security code.

What people are saying
-------------------------------

“I am genuinely delighted that I am able to book a GP appointment on my phone at a time when it suits me... I even got an emergency appointment within the hour by just looking on the app! I have also successfully booked and cancelled blood test appointments, ordered a prescription and registered to be an organ donor.”

“Best health app I’ve used. Easy to use and has all the functions I require. Great the NHS has produced such an innovative app.”

“I found the registration super easy and quick. I have booked an appointment through the app which was so much easier than waiting on the phone to my GP. I have also now become an organ donor.”

23 Jun 2020

Version 1.35.0

Improvements

- When you have a new message, we show an indicator on the homepage, "More" menu and "Messages" page
- We have updated the "Settings" section where you can turn on Touch ID or Face ID to log in instead of using a password and security code
- Bug fixes, and various performance, stability and accessibility enhancements

3.2 out of 5

1.2K Ratings

Incomplete medical info

I just downloaded this app without any problem at all, very straightforward as long as you have everything on hand. However, was disappointed when I check my medical information as only the medication I had in the past and current including allergies are showing. I had 1 surgery and handful of tests prior to that such as blood test, xrays, scans etc, but was never shown. Maybe it’s not important for them , that’s why it was never shown on my medical record. Also, I was expecting that it could help made booking online with my GP easier , but still, I have to call my GP to book appt as no booking available in this apps.
Not useful in my opinion, it only show the things you already know. I mean , you already know your details, your nhs number, your medication (if you have one) ... whats the point! What we need here is to make booking appointment accessible, and to have our detailed /complete medical record. Is it too much to ask?

Hello! We are very sorry to hear you are not quite happy with the NHS App. With regards to your medical records, in the first instance you should only be able to view your Summary Care Record, which is a basic view. It is the decision of your GP to allow you access to your full records. Please contact your GP to request it. Also due to COVID-19 your GP might has switched off their online appointment. Please call your practice to arrange one. Thanks

Well done NHS!

Registration was fairly straightforward as I knew my NHS number and had my passport to hand. The thorough registration process I found reassuring because it means the NHS has been very careful about who can access my personal information. They need to know I am who I say I am! Once in the app - I now just need to use my thumbprint to get in it - I am genuinely delighted that I am able to book a GP appointment on my phone at a time when it suits me... I even got an emergency appointment within the hour by just looking on the app! I have also successfully booked and cancelled blood test appointments, ordered a prescription and registered to be an organ donor. It’s exciting to think that these basic features are only the beginning of the app for the NHS. I look forward to seeing what new things it will be able to do in the future, I’m also looking forward to be able to add my young daughter to my account. Well done NHS, and thank you. 💙

Has potential

This app is a great idea and it shows good potential, but for now is pretty clunky and very restricted in the information it can provide you with. The appointment booking service would be great if there were actually any appointments available to book (not a single GP appointment in the entire timescale?!) and the test results only go back 6 months which is nowhere near enough to be able to keep a track of things over time. All this means the SystmOnline website is still required for test results and the 3-hour long telephone queue is still required for booking appointments. Would be great to be able to add your children to your profile so that parents can easily order repeat meds/book appointments/see results for children as well as themselves. I really hope the symptom checker helps to prevent people abusing A&E and misusing other services!

Hello, Thank you for your feedback. Could you follow this link - https://bit.ly/2TP6n9N so the team can look into it in a bit more detail for you. Thank you

Information

Provider: NHS Digital
Size: 21.5 MB
Category: Medical
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages: English
Age Rating: 12+
: Infrequent/Mild Medical/Treatment Information
Copyright: © Crown Copyright
Price: Free