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Description

Send money internationally quickly, safely and at a low cost. Track payments and ensure your funds arrive with your loved ones securely.
At Remitly we are dedicated to making your hard-earned money stretch further, and giving you and your family peace of mind knowing that essential funds have arrived safely.

How Remitly makes international money transfer work for you:

SAFE AND SECURE DELIVERY OPTIONS
You can choose how you want money delivered. Fund your transfer with your bank account or card; your recipients can receive money directly into their bank account or at a cash pickup location. You can also send money to a mobile wallet such as M-Pesa or home delivery in select countries.

SPEED & PRICE OPTIONS
With our EXPRESS option, we send your money within minutes, or in select countries you can get a better rate with our ECONOMY option where money will arrive within three business days. We offer great exchange rates and low-to-no transfer fees.

24/7 CUSTOMER SERVICE
Our friendly customer service support is available 24/7, 365 days a year through phone, chat or email in numerous languages including English, Filipino, French, Spanish, and Vietnamese.

DUAL CURRENCY
Send money in the currency your recipient needs. Once you fund a transfer, the money you send can be picked up in your recipient’s country in USD or local currency. This option is available in select countries at cash pickup locations, select bank accounts, or through home delivery in select countries.

PERFECT DELIVERY PROMISE
Our perfect delivery promise means we back every transfer with an exact date and time you and your recipient can expect the money to arrive. Once the perfect delivery promise is given to you, you can track the movement of your funds as it approaches the destination and keeps you updated each step of the way. Your money arrives when promised or we will refund your fee - we’ve got you covered.

Send money to over 40 countries as shown below:

LATIN AMERICA & CARIBBEAN

Send money directly to a bank account or instantly to a cash pickup location in Mexico, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua and Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Paraguay, Peru, Uruguay and the Dominican Republic.

In Mexico alone, you can send to over 15,000 cash pickup locations including Bancomer, Elektra, BanCoppel, Bansefi, and many more.

You can have money delivered right to your recipient’s doorstep with Caribe Express in the Dominican Republic.

AFRICA

Send money directly to a bank account in Nigeria, Kenya, Rwanda, and Morocco.

Send money instantly to over 2000 cash pickup locations in Ethiopia, Kenya, Morocco, Rwanda, Senegal, South Africa, and Tunisia

Send money instantly to mobile wallets such as M-pesa in Kenya and all major Mobile Money operators in Rwanda and Ghana.

ASIA

Send money directly to a bank account in India (including HDFC, Axis Bank, ICICI, SBI, and Citibank), Vietnam, Pakistan, Bangladesh, Nepal, Malaysia, Indonesia, and Thailand.

Send money directly to a bank account or instantly to 13,500+ cash pickup locations in the Philippines (BDO, BPI, Metrobank, Cebuana Lhuillier, M Lhuillier, GCash, any SM mall), Vietnam, and Pakistan.

Send money directly to your recipient’s doorstep with Home Delivery via Sacombank in Vietnam.

Send money to mobile wallets in the Philippines, Bangladesh, Indonesia, Nepal, and Sri Lanka.

EUROPE

Send money directly to bank accounts or instantly to 12,500+ cash pickup locations in Poland, Bulgaria, Romania, and Turkey.

Send money directly to a bank account in Hungary, Croatia and Czech Republic.

Join over 1 million customers who send money overseas with us and download Remitly today!

We follow strict PCI Data Standards and 256-bit data encryption. Remitly is authorised and regulated by the Financial Conduct Authority under the Payment Services Regulations 2009 for the provision of payment services. We are also registered with the HMRC as a money service business.

What’s New

Version 4.22.2

Thanks for being a Remitly customer! We update our app regularly to bring you general improvements and bug fixes.

Ratings and Reviews

4.8 out of 5
5.1K Ratings

5.1K Ratings

mnmely ,

WHAT IS GOING ON?

I used remitly thinking it would be faster transaction and would save me actually going to the bank to deposit my travel payment. i was wrong, EXPRESS service really meant a couple of days! Haha! I watched the “expected receipt date” go from a couple of minutes to a couple of days! It is very embarrassing to the people i transact with.
i loved the service, even gave it 5 stars before but as soon as i added a new recepient, it just went downhill. I am now scared to use it again after this.

I emailed them, NEVER got a response even to let me know that they received my email

Called them TWICE! First i was on holdfor a couple pf minutes, it seemed that 24/7 support is not true, it’s likenobody was on the other line to speak to you!

I am still calling them now, i am already on hold for 16 minutes, and counting! Hoping to speak to a human being maybe after a couple of hours! Jk

**UPDATE!***

Spoke to a lovely woman after being on hold for nearly 20 minutes, SHe explained that it has nothing to do with their system, some banks take time to receive funds, she assured me that the funds will be transferred on the ‘revised’ promised date. Told them that i will call again if not!

Developer Response ,

Your account's security is of utmost importance to us. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

/ Your Remitly Team

frank velvet ,

Left me in the muck

Been using this app for 2 years every month. I live on a remote island in Philippines with no ATM and this app has been my lifeline. However it has now decided I need to update my security as in provide some form of ID from back in UK!!! I don’t have access to any of those documents. I emailed Remitly several times and it was just a catch 22 situation and a loop of customer service replies that never answered my questions and just left me screwed. That was last month and after I had uploaded a scan of my passport I never heard back from Remitly and the red warning notification things disappeared. So now I have tried to make a transfer and the app allowed me to do so ...only for it then to deny me and put me back into that situation of having to prove my address etc!! Remitly has taken the money from my bank account and I CANNOT CANCEL the transfer. There simply is NO OPTION to cancel on the app. I’ve emailed three times and NO REPLY in ten hours so far.

Also, their exchange rate is rubbish.

Likhan ,

Good app, but needs urgent updates.

I’ve used the app twice now and must say, the app is very slick when using the Express method as I did the first time.

The second time I opted for the economy route. I was then asked to set up a Payee on my personal internet banking and transfer the payment direct to them. This part was not so slick and I wish that Remitly would integrate this process experience more efficiently.

The other issue I have is that you are not able to set a nickname for each Payee. This should be a basic standard for any money transfer app as it’s impossible to identify similar sounding Payees by just the last 4 digits of their account number.

Lastly I would like to request that future updates to this app implement Apple Wallet functionality.

Overall I would recommend the app and service to friends and family. I will stay with them for now and hope they make these small changes very soon.

Information

Seller
Remitly Inc
Size
53.8 MB
Category
Finance
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese

Age Rating
Rated 4+
Copyright
© 2018 Remitly
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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