SmartSpending 4+

Good app for browsing discounts and a quick response to problems by the developer

Previously I gave this app one star as it didn't allow you to log in if your name contained special characters, like apostrophes if you have an Irish name. But the developer fixed it the next day and contacted me to apologise. Now I can get in fine and the app works well. Thanks to the developers for this. I've never had that kind of quick effective response so I was impressed.
Besides that, the app is good. The layout is different to the website but appears to contain all the same useful info and ability to buy stuff once you get used to it. Plus it is much easier to buy instant-use vouchers for purchases on the go. I'd recommend it to anyone who uses the Rewards Gateway website.
So, I've gone from being frustrated and disappointed to being a happy customer. Thanks again to the developers for the super fast response.

Developer Response ,

Hi BenjiBaby2010,

First of all, let me apologize on behalf of all of us here at Reward Gateway who built the app.
We have let you down and we apologise. We dropped the ball. Our only real defence is that we didn't do it intentionally and as soon as this bug came to our attention we had fixed it and made it our number one priority. Within 48 hours we had a fixed version in the app store. This is not to say we didn't make an error but to show how seriously we take these issues.

We really do appreciate you taking the time out of your day to leave us the review. We do hope you'll accept our apology and give us a second chance now that the issue is fixed.

We would hate to think you'll miss out on the savings that we offer because of this.

Have a great day and thanks again.

Sincerely
RG's Mobile Dev Team

Give yourself a pay rise by making your money go further

Update - previous issue has has gone away so
I’m back to enjoying savings. Give yourself a pay rise by paying with discounted gift cards. There’s no point in parting with more money than you need to. Releasable cards make regular purchases (groceries/coffee) cheaper.

Older review
Great for finding savings and topping up gift cards. But the most recent update has broken the link to my existing gift cards. I can’t find some of them and any nicknames (wife’s card, my card, etc) no longer show if I try to do a top up. Would be 5 stars but currently 3 while it’s sub optimal.

Preload your cards before going out

The service does a good job of drawing together benefits in a way that can be categorised and searched, but the app seems quite unreliable:
- loading cards with money can be unreliable when you on the go and reliant on the app - even hen I have a good signal and good internet connectivity for other apps. You can work around this by preloading the cards but this requires you to anticipate how much you are going to spend, or maintain balances on your cards, which many users will not be able to afford to do
- the app often crashes and dumps you back at the home page, particularly if you switch to the app after waking up your phone
- some of these cards can be stored in the Apple wallet but you have to search around for instructions on how to do this - would be good to be able to do it from the app
- I had a problem where the app miscounted the number of purchases I had made in a day (I’d completed 4 not 5) because it repeatedly failed to complete one transaction
All of these things are wrinkles, and generally low stake inconveniences given the size of the discounts, but will likely influence whether I make heavier use of the benefits in the long run