Teachers2Parents 4+

I’ve fed this back before and was told to ensure I had the most recent updates (I always do!)

For whatever reason the Apple Pay only works for me if I follow these steps:

1) Select meals for the week and add to basket
2) Checkout
No Apple Pay option appears just card even though I know it’s an option
3) Force quite the app
4) Re-open the app
5) View basket - then get the error message that the items have been removed
6) Follow the process again to add the meals
7) Checkout
Finally Apple Pay appears!

Randomly this only seems to happen on meal bookings - if I was to pay for a school trip the Apple Pay option appears every time, first time

Please please make it easier to just pay for the weekly meals without having to follow the above steps. I have the latest software update on my iPhone and also the app!

Haven’t used this app for long, and if I’m honest, I don’t like the concept. I preferred the old system of receiving a text from a dedicated school number. I don’t want to have to install an app for every business I wish to interact with.

So far as flaws are concerned, the biggest is that I am still receiving the texts. 🙄 I assume that this is due to the app failing to recognising that a mobile number that’s been recorded with the prefix ‘0’ and one that’s been recorded with the prefix ‘+44’ are one and the same. (I registered my number on the app as +447... I assume the school has registered it as 07...
The other is that the app doesn’t seem to send notifications to my phone when there’s a new message, which is just useless.
So basically, by introducing an app, you’ve just made what was a very good system into an annoying one, that doesn’t work and takes up space on my phone. As a governor, I get a very big say in what systems we as a school use - our parents are not currently getting the quality they deserve. My advice to you is to return to the single phone line system, until you have an app that works flawlessly, before you start losing customers.

First I’d like to say thanks to the developer and I can see potential as it gets more widely known about.
We’re on version 1.7 so I guess this is a relatively new app. Me personally am only interested in the messages and timetables but the school my child goes to only use the message feature at this time but I guess they will explore other features later.
The only improvements I’d like to ask for at this moment is:
1, a message notification on the icon sat on the desktop to alert me of a new message. I have to open the app to check for new messages.
2, when you open up messages it goes straight to the bottom where the new messages are sat.