School Gateway, the easiest way to interact with your child’s life at school.
Designed to support schools in achieving outstanding parental engagement, School Gateway helps you manage school communications, payments, clubs, dinner money and more all in one simple, easy to use app.
• Receive push notifications and in-app messages from your school
• Easily pay for items using your preferred payment method
• Top-up your child’s dinner money and select meal choices
• Book before and after school clubs
• View your child’s timetable and end of year reports
• Monitor attendance
• Update the contact details your school hold for you
• All your children across multiple schools in one account
Things you need to know:
• Your school must be subscribed to School Gateway before you can use this app
• Your school controls the information shared with you
• To register/login, your school must have your email address and phone number on their system. If you can’t log in, please check these details are up to date at your school
• Your account will automatically display information for multiple children /schools as long as the schools use School Gateway. Please check that your email address and mobile number at all your schools match
• You must turn on push notifications for the app to receive messages and updates from your school
We’ve updated the look of some of the screens, upgraded code and fixed a few bugs. Thanks for using School Gateway!
Ratings and Reviews
Slow to update School messages
This is the first review I’ve done so bear with me...
I was told to download this app when my kids moved up to secondary so have had it a year and half now. I use it mainly to send and receive messages to School, to check on achievements/consequences, attendance. The first year, with one child was adequate (not brilliant, but did the job). Now my youngest is on there, the whole process of communication has slowed down incredibly. School say they’ve sent messages to me but I don’t receive them through the app until at least a day later. I’ve sent countless messages through the app that are either received late or not at all, by School. I’ve tried signing out and back in again, checking for updates, but it never improves. The app says achievements to a certain date, but those achievements don’t show for some time (2 weeks at worst). It is getting quite frustrating now and I think I need to revert back to email to communicate. I’ve given 2* because I do find payments effective and on a par with regular bank payments (not bank transfers which take 2 hours), and is very easy to use. That will be the only reason I continue to have the app as the school is cashless now.
Developer Response ,
I'm sorry you're having problems with the app. Please contact your school who can raise a case with our Support team to resolve the issue.
Does not work
Constantly explaining absences from school for my child and it does not get updated which goes as negative attendance against my daughters record. This application is a joke. The only reason it’s been invented and used is cause teachers can’t be trusted when parents had cash in for pupils to do things in school.
Now, if you wonder why parents phone up annoyed and disappointed in a system that’s put in place to make it easier for the pupils parents and teachers to communicate. Why does it feel so one-sided it doesn’t get updated the teachers don’t check in on it the developers need to shake the heads to absolute disgrace you’re looking after the next generation with an application and judging pupils through an application that’s not updated for instance seven unexplained absences that have all been explained but because teachers don’t check in on the application this is the knock on affect go back to put money in envelopes parents get victimised by an application and the school because the school can’t be bothered to check in on it. Delete the app is exactly what I’ll be doing. I could leave no stars and review this Poor app I would. doesn’t work as the teachers can’t be bothered to check on it so your child will continuously receive negative attendance due to laziness on the schools behalf.
Poor user experience
This app has one of the poorest user experiences of any app that I use regularly. The developers are very slow to improve it.
I’m delighted that a payment history feature has finally been added. It’s a very clunky interface but at least I can now check which payments I have already made. But it would really help if the emails confirming payment actually included details of what was purchased.
Schools must sell tickets all the time, yet it seems it’s only possible to specify a total amount with a comment saying how many adults and concessions that includes. Until recently there was then no way of checking what was purchased.
Most messages from school include phone numbers, email addresses or web links. Frustratingly it is not possible to click on these or even copy them. Users cannot even copy the whole message even though I often want to forward it to the relevant adult or child. If I could I would disable app messaging and continue to receive messages via text but I need to use the app for payments so I’m reluctant just to uninstall it.
Developer Response ,
Thank you for your feedback. Detailed email receipts and the ability to buy performance tickets are on our wish list for future improvements
. If you have more than one person who would like to see app messages and you each have your own email address, which match those held by the school, you will be able to set up your own School Gateway accounts.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- ISUZ LTD
- 14.8 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Age Rating
- © ISUZ Limited