Co-operative Bank 4+

The Co-operative Bank

Designed for iPhone

    • Free

iPhone Screenshots


Welcome to the The Co-operative Bank mobile banking app.

Our mobile app features include:

• Log in with TouchID, FaceID or passnumber – it’s quick and secure
• Save and pay a new payee
• View and delete payees
• Browse over a year’s worth of transactions on your current, savings and loan accounts
• View and delete your scheduled payments
• Make payments to your Co-operative Bank credit card without the need to set up a new payee
• Switch your statement preferences on your current or savings account
• Transfer between your Co-operative Bank accounts
• Pay your saved payees
• Additional steps to protect you from fraud when paying a new payee
• Update your email address and telephone number.
• The ability to apply for some products directly
• View up to 7 years of statements for current accounts, savings, ISAs and loans.
• Share your account details with one of your contacts directly from the app

Gaining access

To gain access to our app you will need to register for online banking if you haven’t already done so. If you have, you will need your username, password and 6-digit security code to log in.

Is my phone compatible?

For security reasons, to use our mobile app you’ll need to be using an Apple device on iOS 12 and above, you also won’t be able to use the app, if your device is jailbroken.

If you are not able to update to this version, you can log into smile online banking to access your accounts.

Terms of use

We collect non-personal user data to monitor how well the app works. For example, measuring how long you spend on a particular screen. We collect a limited amount of personal data to allow you to use the app, for fraud prevention purposes and to help us to fix problems and improve the app for everyone. Everyone is opted in to this feature. If you do not want us to process your personal data in this way, please delete the app. If you download the app, you consent to sharing how you use it. Find out more about how we use this in our Privacy Policy, available within the app.

Staying safe

To protect our customers we use a range of security measures including the latest encryption technology. Independent security experts have tested the security of our app.

There are still a few things you can do to protect yourself using the app:
• Only download the app from official app stores
• Never share your login details with anyone
• When logging on in a public place, keep your details out of sight
• Always install the latest security and operating system updates

Please note:

We won’t charge you for downloading or using the app. However, your mobile network provider may charge you for data use, depending on your tariff or contract. Contact your operator for details. You may also use this service when connected to a Wi-Fi network.

Apple, Touch ID and FaceID are trademarks of Apple Inc. registered in the US and other countries.

The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. 121885). The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No.990937. Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. subscribes to the Standards of Lending Practice which are monitored by the Lending Standards Board.

What’s New

Version 2.2.1

We've made some bug fixes to the app in this update.

Ratings and Reviews

4.8 out of 5
23.9K Ratings

23.9K Ratings

Mondaineman ,

Works great for me

I recently switched to coop bank from Lloyds for ethical reasons - it’s all working perfectly and the switch was so easy with salary and direct debits transferred without me having to do anything. There were bad reviews of this app that made me pause before switching but I’m glad I did switch. The app works perfectly for me on my iPhone. I can see and do everything I could with Lloyds and it logs in easily with Face ID as I switch between it and other apps
Very happy and love coop bank’s ethics

Developer Response ,

Thanks for your 5 stars! We're glad to have you with us, we appreciate your support. - Chris

CazW59 ,

App Update

The last update was brilliant as it let you leave the app open while you checked something else like a companies bank details in an email or message.
Today’s update was for bug fixes which I didn’t have thankfully. However, I had hoped that the one thing I had repeatedly suggested in surveys would have been done also. I can’t be the only one who would like to see who pending transactions are for and not just an amount which could be for more than one transaction. Apart from that niggle the app is very easy to navigate and would get 5 stars from me if I could see my pending transactions.

Developer Response ,

Hi Caz, thanks for your review. It's great to hear that the app is working so well for you. We always appreciate positive feedback to let us know that everything is working well. I can assure you that we are still working to introduce additional features to this version of the app in future updates. I'll ensure I pass the suggestion of pending transactions onto our development team again. Thanks - Jack


Worthwhile improvement

It’s much better than the previous app it replaces. For example if you close the app to refer to email for bank account info you’re kept logged in for some minutes. Instead of being automatically logged out.

One improvement I’d like is to be able to search transactions. You can do this on a PC but the app doesn’t yet support it. Bring it on!

Developer Response ,

Hi thanks for taking the time to let us know you're happy with our recent changes. I'll ensure that you're feedback is passed on for future updates. - Michelle

App Privacy

The developer, The Co-operative Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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