Tube Map - London Underground 4+

Essential for any Tube traveller

I really rate this App, the journey planner is great, particularly the indicator for which carriage to be in for exit at interchange and destination - if TFL were to number carriages or the platform (Virgin Trains did this) as well as indicating the direction of travel life would be even easier in terms of knowing where to head for on the platform.

I also like the station status and updates, great for figuring out when to head to the station for minimal waiting time, I am slightly spoilt as my nearest tube station is 2 minutes walk away.

Enhancements I would like would be for the map to automatically centre the station I am closest to. Also indicate when empty trains are scheduled, again slightly spoilt by being close to Northfields tube station which is the start point for a couple of Eastbound services most hours of the day.

If you are a transport geek the little nuggets about each station are great, I had never noticed the painted columns at my nearest station that acknowledge the local football team until I read about it in the app.

Adverts make you wait 30sec before you can use the app. Directions are bad too.

Terrible ads that you can’t close for 30seconds. You have to close 3 ads in a row, and they don’t have easy to spot “close” buttons, and even when you do find the close button it’s tiny and half the time it thinks you’ve clicked on the ad and takes you to the App Store. I get it, you need to make money from ads, but you’ve pushed it to the point where the app is a chore to use, so I’m deleting and just using TfL app even though your map COULD be better. Just tone it down lads. Also when you click on a station to make a route it uses that station as the start point? Obviously can switch it around easy enough, but just makes me think you’ve put very little effort/consideration into user experience. Also, dodgy route suggestions: searched for Stratford to Boston Manor, it told me the journey was -1105 minutes long (?), and even though it’s 2:30pm now it thought the next option was at 11:33pm. And can’t change time of departure. Got a long way to go to match Google maps capabilities.

Cashing in!

I used to love this app. Worked well every time. Had live info and you could open it quickly when needed. Then they introduced ads. Not content with the banners, we now have ads which you can’t close for about a minute, and when you do another bit of the same ad pops up. When you’re on a train and need to look for a route quickly, it’s not only frustrating (you can’t see any close buttons for ages), but you end up missing stops or trains as you can’t figure out where you need to be quickly enough. The past week or so I’ve had the same COOP advert debacle every time I’ve opened it and I’ve had enough. I’ve had this app for years and I'm now going to delete it and look for an alternative. I appreciate developers need to make money to survive and produce quality products, but this feels like they got a new head of advertising in who is tasked with increasing revenue and isn’t thinking about user experience. And reading the recent reviews, it looks like I’m not alone.

Developer Response ,

Hi. Many thanks for taking time to leave such a full review, and I'm sorry for what you've experienced. We have been doing some work with the ads recently to make them less intrusive, but clearly still have some work to do! As ever there are subscription or lifetime purchase options available, which remove adverts and enable extra features. Best regards, Team Mapway