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Description

Self-care. Mindfulness. Stress management. Mental wellness. Whatever you call it, we all need more of it.

That’s one of the reasons we started Urban. Because, when you feel great, everything else gets easier.

However, looking after yourself is easier said than done, especially in a city. That’s why we’re on a mission to make it more affordable, convenient and enjoyable to give yourself 60 minutes of me-time through treatments like massage, manicures, facials and osteopathy .

We connect you with 1000’s of qualified, insured and hand-picked practitioners, ready to come to you at home or the office, morning to night. More than 100,000 satisfied users have already joined our self-care tribe, so what are you waiting for?

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There are 27 at-home treatments available, from tension-busting Deep Tissue treatments, hard-as-nails Shellac manicures, to osteopathy sessions and classic Swedish massage. Trusted practitioners on the platform have an average rating of 4.9/5 through our platform, so you relax knowing that they’ll leave you feeling rehabilitated, refocused and ready to take on the world.

All it takes is four taps on the app and your at-home treatment is booked. The best bit? You get to completely customise the experience: pump out your favourite playlist, light the candles you love, and adjust your temperature and lighting to suit your needs.

Includes integration with the Health app to track mindful moments.

What’s New

Version 7.5.1

Our app’s feeling 11/10. We’ve added a pop of colour to celebrate our latest campaign, The Power of Well.

Ratings and Reviews

4.8 out of 5
5.4K Ratings

5.4K Ratings

mrsjccwills ,

What a fantastic app and service!

No more waiting days for an appointment! At first I was a little sceptical about an app that could send someone to my home to carry out a massage! I’m so so so glad that I went ahead and booked my first massage! It was everything I could have wanted! The massage was incredible and the therapist was professional, relaxed and there was no awkwardness! I am now regularly booking massages and trying different styles the Neom Curates is a must! The oil that was used was amazing! I was glowing for days! Incredible app, fantastic people and dreamy massages what’s not to like! ❤️❤️😍

RJG1012 ,

Terrible, drawn out booking experience

The app wouldn’t make my booking rejecting 3 different cards from 2 different banks and a 4th attempt with PayPal, every time saying there was an error and I should call my bank- I did, there was nothing wrong with my cards, the issue was their side. I also tried the website on mobile and desktop- same issue. I tried to call at 8am when it said the phone lines opened, they weren’t, and when I eventually did speak with someone around 9 it took them all day to sort my booking which was for that evening just a couple hours after they managed to get their own website to accept payment. They were apologetic but no “gesture of good will” offered for massive inconvenience of having to talk to them on the phone 4 times that day. To be honest, if it had not been an urgent sports massage treatment I was needing and just a relaxing treat I would not have persisted.

Developer Response ,

Hi,
Thank you for sharing your experience. I can appreciate how frustrating this would have been. I'd like to investigate this further and see how Urban can regain your trust in the great treatments we provide. Could you please email info@urbanmassage.com, attention Steve and I'll personally look into this for you. Kind regards, Steve - Head of Customer Services

sevi rixson ,

Double booking reflexology and deep tissue

Selected a reflexology followed by deep tissue massage. The app did not identify therapists that could actually cover both skills. I was then presented with a wide range of general therapists (no problem with that the bios are great and helpful) it just does not tag their specific skill sets

Then came to book and the yellow action point appears at the bottom supposedly verifying our booking payment but it whirred away and did not conclude. So no booking until I had to call them. (Very helpful by the way but not the purpose of having an app!)

Sevi

Developer Response ,

Hi Sevi,

Thanks for your feedback. We’re looking into your issue now and will resolve as quickly as possible. We’re continuously improving the app and your feedback is much appreciated. If you have any other questions, issues or suggestions please don’t hesitate to get in touch with us at apps@urbanmassage.com.

Regards

The App Team

Information

Provider
Urban Massage Ltd
Size
113.2 MB
Category
Lifestyle
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, French

Age Rating
You must be at least 17 years old to download this application.
Frequent/Intense Medical/Treatment Information
Copyright
© Urban Massage Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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