myVAILLANT Pro 4+
Supporting your business 24/7
Vaillant Group
-
- Free
iPhone Screenshots
Description
The new myVAILLANT Pro app completes the Vaillant service offering and enables Vaillant Advance partners to offer their clients first class service, 24/7 supported by Vaillant.
It allows you as a Vaillant Advance partner to explore new business opportunities and to improve the profitability of your service offering.
How? Through…
…IMPROVED SERVICE EFFICIENCY
• Use the new status history of clients’ heating systems to make faster diagnostics and to get rid of inefficient repair appointments
• Get improved failure diagnostics and spare part recommendations to increase first time fix
• Get installation and operation instructions in one place with the new code finder
…PLANNABLE PROACTIVE BUSINESS
• Be actively notified about new issues at your clients and make your business more plannable by selecting the right colleague in your team for the right job
• Manage your customers’ heating system easily at the office or on the go by connecting their boiler through Vaillant’s secure digital platform
…CLIENT & LEAD PROTECTION
• Protect your customer leads and keep customer loyalty high by reducing the time your clients must wait for the service intervention
How myVAILLANT Pro works:
Once you have downloaded the app, you can log in with your existing Vaillant Advance credentials.
After login you can start connecting Vaillant heating systems with a vSMART and adding clients to your customer list. You can also look up error codes in the code finder and have access to the documentation for Vaillant products.
myVAILLANT Pro is exclusively for Vaillant partners.
What’s New
Version 1.10.0
- Extended TLI datapoints
- Fixed order of DTCs
- Miscellaneous improvements
Ratings and Reviews
Good but not great
Really helpful app.
The following improvements would help:
- more recent data. It seems there is a multi-minutes gap before an event is displayed on the app.
- occasional graph crash bug
- the graph should allow to zoom in/out.
- outdoors temperature is not available with VR70 with wireless controls
- modulation rate should be put in contrast with heat source modulation range capability
Not working
I have put my correct email address and password in, it comes up saying incorrect - I had the same issue with ServiceASSIST and that was never resolved - come on Webdev, improve your bug fixing!!
Developer Response ,
Hi, Thank you for the feedback. We're really sorry you are experiencing difficulties with our app, we would really love to see you using it! We would be very grateful if you could spare the time to send your advance email address through to info@vaillant.co.uk this will enable us to look into the account and solve the issue for your account and others in the future. Thank you
Don’t work
So I’m an advanced installer, put my email in, put my password in.. don’t work.. incorrect password.. go on my other advanced app. Same email same password and it works...
Developer Response ,
Hi, We're really sorry you are experiencing difficulties with our app. We would be very grateful if you could spare the time to send your advance email address through to info@vaillant.co.uk this will enable us to look into the account and solve the issue for your account and others in the future. Thank you
App Privacy
The developer, Vaillant Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Vaillant GmbH
- Size
- 37.9 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Hungarian, Italian, Norwegian Bokmål, Romanian, Slovak, Spanish, Swedish, Turkish
- Age Rating
- 4+
- Copyright
- © 2021 – Vaillant GmbH
- Price
- Free