WaitLess.
Health & Fitness
Free · Designed for iPad
WaitLess is currently available in the following areas:
Kent & Medway
Lincolnshire
Staffordshire & Stoke
WaitLess is a patient empowerment app designed to help patients make an informed decision about where to the seek urgent medical attention, avoiding busy A&E departments where possible.
The App helps patients identify the fastest route to receiving care for non-life-threatening emergencies, by presenting combined live waiting-times for Minor Injury Units (MIUs), Urgent Treatment Centres (UTCs), Walk-In Centres, (WICs) and Emergency Departments (EDs), and indicative travel time information for all urgent care facilities across a locality.
The App gives patients the option to call 999 or 111 or access the 111 web-app, before patients to proceed to WaitLess.
WaitLess clearly displays the number of patients waiting in a treatment centre, wait times for the longest waiting patient, as well as travel time information for multiple modes of transport with directions to each facility, and ranks each site in fastest order.
With just one click, the app will geo-locate the patient and redirect to the google map service on their device to present directions and travel routes.
In addition to this, the app provides detailed site and service information for each treatment centre, including opening hours, treatments offered, parking facilities and disabled access details.
WaitLess also displays a directory of pharmacies within the locality, allowing patients to access details such as services provided on site, opening hours, address details and contact telephone numbers, along with directions via google maps.
WaitLess is designed to help patients get the treatment they need more quickly by presenting alternative care locations to help them avoid long queues and wait times. By using the WaitLess App, patients will help the NHS to reduce pressure in busy A&E departments and provide lifesaving emergency treatment to those who really need it.
The app displays waiting times for adults only. If you are seeking care for a child under 16, please dial 111.
For serious injuries and medical emergencies please call 999.
October 2025
Improved Geocoding & Map Search:
Enhanced location search accuracy and responsiveness when finding nearby treatment centres.
Updated Area Coverage:
Refined participating NHS area coverage to ensure up-to-date information for all supported regions.
Added a new “Settings” section where users can configure their default travel mode and distance unit.
The developer, Transforming Systems, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Provider
- Transforming Systems Ltd
- Size
- 38.7 MB
- Category
- Health & Fitness
- Compatibility
Requires iOS 11.0 or later.
- iPhone
Requires iOS 11.0 or later. - iPad
Requires iPadOS 11.0 or later. - iPod touch
Requires iOS 11.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English and French
- Age Rating
13+
- 13+
- Infrequent
Medical Treatment Information
- Copyright
- © Transforming Systems