Quick & easy way to submit reports to Winchester
== Your Winchester ==
This application works for Winchester in the UK and Ireland - My Council Services. Information is either sent via email or is loaded directly into the councils IT management system. The issues are then resolved by council.
== OVERVIEW ==
Have you walked past the same graffiti on the wall for the last month thinking someone should call the council, or have you driven over the same pothole swerving to avoid damaging your car. Well unless someone tells the council they are never going to know. your winchester App enables you to capture the details of an issue or incident that is then automatically submitted to the Winchester.
== FEATURES ==
There are many features in Winchester
- Submit a report.
- Receive information about your submitted report by SMS or email.
- View your submitted reports.
- Add notes to existing reports.
- News and events.
- Search for Council facilities near to your current location.
- View local information, e.g. council tax bands, planning applications, jobs, etc.
- Integrated help.
== WHAT ISSUES CAN YOU REPORT? ==
You can submit reports for issues such as:
- Abandoned Vehicle
- Anti Social Behaviour
- Benefit Fraud
- Bus Stop
- Car Park Maintenance
- Cigarette Smoking
- Complaint Or Praise
- Dead Animal
- Dog Fouling
- Drain Problem
- Empty Properties
- Fly Poster
- Fly Tipping
- Food Hygiene
- Health and Safety
- Leisure Centres
- Light or Noise Pollution
- Missed Bin Collection
- Park Areas
- Parking Meter
- Pest Problem
- Planning Breaches
- Public Conveniences
- Public Rights Of Way
- Refuse Problem
- Skip Problem
- Street Light
== HOW DO YOU SUBMIT A REPORT? ==
To submit a report you must capture certain information.
- Select the category of the report.
- Capture the evidence, either a photo or video.
- Complete the questions.
- Find location.
- Submit the report.
== HOW DOES IT WORK? ==
The report is sent to the council for them to action. Once they have completed the work to resolve the issue you receive an email showing the details of the report.
*High Speed Internet Connection like Wi-Fi / 3G will give you best user experience.
*Continued use of GPS running in the background can dramatically decrease battery life.
- UI Enhancements
- Important bug fixes
Ratings and Reviews
Great concept and I’m sure there was a lot of interest when it was launched but it’s a really poor app, especially the Report It section which doesn’t log in or seem to work properly. I’ve now deleted it.
Total utter rubbish - no response to problems submitted
Submitted a request and had no response after a week. Phoned the council and they had no record of the submitted problem. They didn’t even seem to know the app existed.
“You can also use the app anonymously”. Er, no - you can’t. Try reporting something.
Utter crap. Just create a decent mobile website, and stop faffing about with apps.
Up to six family members will be able to use this app with Family Sharing enabled.