HSBC HK Mobile Banking 4+

HSBC Global Services (UK) Limited

    • Free

Screenshots

Description

HSBC HK Mobile Banking app (HSBC HK App)



Designed specifically for our Hong Kong customers*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features:

• New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only);

• Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication;

• Pay friends and merchants via FPS QR code, mobile number or email
and transfer & pay bills/credit card easily

• Check your account balance, credit card balance, insurance policies and MPF at a glance;

• Review your investment performance and swiftly manage your transactions in one place;

• Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc.

‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend.

Get started with HSBC HK App now. One touch, you’re in!

HSBC Life Well+ programme in HSBC HK App works with Apple Health to sync workouts data.

*Important Note:



This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers.

This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’) for the use of customers of HSBC HK. Please do not download this App if are not a customer of HSBC HK.

The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R.

If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. The amount of HSBC HK’s paid up capital and reserves exceeds HK$ 100,000,000,000.00 as of October 15, 2018.

Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident.

Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme.

Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.

What’s New

Version 3.45.0

We’ve been working hard to improve the HSBC HK App.

Update now to:

• Authenticate your HSBC credit and debit card online transactions via HSBC HK App in an easy and secure way
• Check out HSBC Gold Token, a new way to invest in gold
Need help? Chat with us 24/7 from the Support tab.

Investment involves risk. T&Cs apply.

Ratings and Reviews

4.7 out of 5
261.2K Ratings

261.2K Ratings

橘子小米西 ,

The best bank app ever

Firstly, thank you so much for working so hard on the app development! HSBC app is the best bank app I’ve used ever. It amazingly covers all the features I need, account balance and details, investment, insurance, settings, etc.

At each release I can always see big improvements in each function, like the feature of “gain/loss” in the “investment” this time, really surprised me! I felt so painful before to calculate the total gain/loss by myself, and today I spotted the feature right after I opened the app. What a great surprise! Same feeling when I saw the detailed information in the section of “insurance” and “rolling balance” in the account details.

Again, I very much appreciate all your effort!

albertlee113 ,

Important message sent one day after the transaction

Through mobile app, everything is expected to be happened instantly. It is hard to believe any message sent through the mobile app to the customer is 1 day after the transaction. In case, if there is insufficient fund in the account that cannot repay the bill, the customer might be received the failure message after the due date of the bill.

Also, it is quite confused for the customer to mix up the “bell” as importation message. Why don’t HSBC make an “envelop” just like other forum group to be the short cut for the important message and make a red dot to alert people easily.

smoth ice ,

Painful change of password policy

Your lack of proper communication and execution on the new password set up is very annoying and stressful as without notice I was possibly not able to make critical payments. I am still having problems with my internet login now so having to use my App which may be your strategy but not my preferred way to bank. This change is causing me to reconsider moving even more business away from the bank after 17 years being a customer. Seems there was zero thought in customer experience.

App Privacy

The developer, HSBC Global Services (UK) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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