The Amazon India - Shop and Pay App brings to you a wide selection of products across categories at great prices and blockbuster deals. Use Amazon Pay for instant checkout on your purchases, hassle-free payments, faster refunds, easy bill payment, mobile & DTH recharges, flight booking & instant money transfer from your bank account. Shop for your everyday grocery, personal care & household needs with Amazon Pantry & enjoy quick delivery along with great cashbacks. Download the Amazon India- Shop and Pay App for free from Apple App Store and enjoy online shopping and payments at your fingertips!

Great Shopping Experience
The free online shopping app from Amazon assures you of a great shopping experience with a lighter app, faster load time & wide selection across categories. You can browse and search for your desired products by product name, category or brands. Get personalized recommendations based on ratings & shopping trends.

With Amazon India, you are guaranteed 24x7 customer service support, faster delivery, easy returns, & convenient payment options including cash on delivery with 100% purchase protection offered by Amazon’s A-to-Z Guarantee.

Track your Orders
Shopping on the Amazon app offers you up to the minute updates on the status of your orders & you can choose to track it anytime through the ‘Your Orders’ menu option.

Faster & safer payments with Amazon Pay UPI
Pay directly from bank account for online shopping, recharges, bill payments, flight bookings or transfer money using Amazon Pay UPI. It is UPI PIN secure and supported by govt. of India

Instant money transfers
Now you can do bank-to-bank money transfers to anyone in your contact book or a UPI ID, even if they don’t have the Amazon app. Pay at your nearby stores by scanning any UPI QR.

Fast & Easy Recharges & Bill payments
Recharge your prepaid mobile for major operators: Airtel, Jio, Vodafone, Idea, BSNL, MTNL. Recharge your DTH with all major service providers: Tata Sky, Dish TV, Airtel DTH, Reliance digital TV. Pay your electricity, postpaid, landline, broadband, gas & water bills.

Book Domestic Flights on Amazon
Book your travel tickets seamlessly by using your existing contact details and payment information. Enjoy low cancellation fees with no extra cancellation penalty.

Unbeatable savings on Amazon Pantry
Shop for your monthly grocery, household & personal care needs from Amazon Pantry and get unbeatable savings. Avail up to 35% off on top-quality brands & up to 15% cashback when you buy more. Enjoy benefit of 1-day & scheduled delivery

Safe and Secure Shopping
Shop using your Amazon Pay balance, Credit/Debit Card, UPI, EMI or Net Banking knowing that all transactions are securely processed. No need to worry about your personal or account details getting leaked, as provides you 100% purchase protection for safe payments & transactions. You could also pay cash on delivery for your orders.

Make the most of Amazon’s exclusive benefits
Become an Amazon Prime member & get guaranteed free 1-Day, 2-Day or standard delivery on eligible items, 30-minute early access to top Lightning deals & watch the latest & exclusive movies and TV shows on Prime Video.

By using this app, you agree to Amazon’s Conditions of Use ( and Privacy Notice (

What’s New

Version 17.12.0

Enjoy our latest update where we have fixed some bugs and improved our app to provide you a seamless shopping experience.

Ratings and Reviews

4.6 out of 5
211.9K Ratings

211.9K Ratings

nvjose69 ,

No option for the customer to pick up

I have given an order of a Samsung mobile and an insurance package together to be delivered near Trivandrum City. The insurance package reached on time but mobile delayed. City went to triple lock down from next day of delivering insurance package. Even though it was triple lock down, the package reached delivery warehouse in Kovalam which is outside city. Delivery area was also outside city. I have informed the customer service that consignee can pick the pack personally but unfortunately A to Z doesn’t have that option within A to Z! Finally A to Z cancelled this prepaid order with out asking my confirmation! Superb service! God Bless the Company!

Shubratha P ,

I wish I had an option to rate ‘zero’

The worst delivery service a customer can get. I’m really disappointed. I had ordered a couple of products on Thursday and the app said one of the product was delivered on Saturday and it says the product was handed over to a security guard when there isn’t one. I called the customer service and they said the product will be delivered to my address or I’ll get a refund. I also mentioned that the rest of the products needs to be delivered to my address and the delivery executive is supposed to call me before delivering the product to make sure I’m home and he needs to deliver the product to me. The supervisor assured me that.
The same thing happened yesterday. The delivery executive never called me. And the app says the product was directly handed over to the security guard. I called the customer service again and spoke to a supervisor and he was least bothered to do anything about this. And I got the worst customer service. He was literally interrupting me every time I tried to talk and was talking over me and I got no resolution.

tanuKv ,

Bad Customer Service & Refund issue

I like this app so much but customer service of Indian is not very happening. They need to learn alot. I contacted one customer service for my concern but the girl was rude in asking anything. PRITHA was her name...
He has Bad behaviour.. doesn't know how to talk.. overly estimating things we say.. she should know customer service.. she is not good at her job..
Rude, bad behaviour, lack of patience, doesn't understand the issue, and tries to tell rules to customers who are well aware of the rules then her! She just doesn't understand her customer.
She was also not even closing the chat, I had to ask her alot to chose chat so that I could contact other customer service. This was my first experience and hopefully last.
I said I am not in Village that refund would take so long, she as being rude said don't define other's living by city or village.. what she knows, "nothing" she just wanted to say it. I live in village as well as in city.. then how can she say I am defining such thing without knowing.
I only meant by the network connectivity.
Instead of being helpful, she was so rude and her behaviour was very bad.. I don't think she is doing her job well like this.

No offence with the App.. I like it so much!
but there is refund issue sometimes.!

App Privacy

The developer, AMZN Mobile LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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