BOI Mobile 17+

It’s just a revamped version of old app, the app is buggy though. I had to try multiple time to get registered!!
But important features are missing. Just like the old app, PPF account, which was created earlier cannot be viewed in the app. There’s only one option to open a new PPF account though the app, which is very non useful for users who have existing PPF account.

Just as usual, another indian app that is example of why you should either hire professionals to make your app or shouldn’t even bother with making apps. Stupid things that don’t make sense at all. For example, while adding a beneficiary, first of all, there is an option to choose whether the account is within Bank of India or other bank and that is stupid because as soon as you choose other bank option, it will erase the whole form and why is there a need to have boi account? Are you too stupid to identify your own accounts? And then when you completely fill out the form and click on add beneficiary, it will ask for OTP and then your pin and then it will tell you that the amount allowed isn’t in range. Couldn’t you have told that earlier? couldn’t you have told it before asking for OTP? Couldn’t you have mentioned the limit in the form itself? By all this, you can understand how this app clearly wasn’t made from people who have adequate reasoning skills.

While trying to enable debit card from Mobile app (as suggested by bank in debit card issuance letter) it was not accepting the request because my account was under "Transaction view". Hence the message in the app says that in order to enable debit/credit card you need to change account type which can be done from Profile>Security Privacy> Change account type.

This useless app is not iOS friendly because I had to tap almost 1 million times on profile to open that section. God's grace! Profile opened up. Now when I did all the exact steps and reached "change account type" again the message popped up saying that "You cannot access this section because your Debit/Credit card is inactive".

Once a sarkari always a sarkari. Pls go to dumpyard and relax. Pls dont waste time of your customers. Your services, staff behaviour and your staff is anyways rust on iron. Insignificant app, bank and people.