BSNL Selfcare 4+

Bharat Sanchar Nigam Limited

Designed for iPhone

    • Free

iPhone Screenshots

Description

Hello BSNL customers, your wait for the new and enhanced My BSNL App is over!!!

Now, get control of all BSNL Mobile & Landline/FTTH services conveniently at a click of your finger.

App’s new improved UI is designed to deliver ultimate control to you with the following power-packed features:
- Interactive dashboards with usage statistics.
- One-touch Recharge / Top-up of prepaid mobile with the recommended best plan for you
- Postpaid & Landline/FTTH bill payment made easy: get information of total bill, unbilled and outstanding amount
- Manage account: add any BSNL Mobile & Landline/FTTH number of your friends and family to your account and manage its transactions.
- The App alerts you on the expiry of your active plan/pack

Keep looking for new features in future releases.

What’s New

Version 2.0.6

Thank you for using our BSNL Selfcare app! In this latest release, we've made the following improvements:

New Feature: Introducing complaint booking! Now users can lodge complaints for landline/FTTH services, and mobile users can raise complaints for recharge and bill payment issues directly from the app.

Fixed Issues:

Resolved an issue with landline bill payments.
Fixed minor bugs and made performance improvements.

We're committed to providing you with the best experience possible, and your feedback is invaluable. If you have any questions or suggestions, please don't hesitate to contact us.

Ratings and Reviews

3.9 out of 5
2.7K Ratings

2.7K Ratings

Rajmani01 ,

Finally! A long awaited app from BSNL.

You would have to make new account for this app, your old account on bsnl portal will not get synced with this app. So register with a new account.

BSNL must delete its other apps and the data it hold about its customers on those apps. It must completely delink other apps from its servers as having multiple apps for the same purpose creates a cybersecurity issue and also it’s a financial liability to maintain those apps.

Pros:
1. UI is simple, fluid and easy to use.

2. Facility of having multiple accounts makes this app stand apart from other carrier apps. U can also view plan details, plan expiry date and other info about your other numbers. Honestly this is the best feature of this app.

3. No ads. BSNL please maintain this app without any ads unlike your other apps.

Cons: (only 1)

1. If any subscriber has not subscribed to any plans and is on the default plan having talktime only, this app does not show the rate at which he/she is being charged i.e how many paise/per second or min charged.

Drmadanv ,

Getting OTP after 12 hours

The app was good when introduced and vibrant. Again it became unresponsive as tried to register with another no as I my main number is ported to Airtel as Bsnl failed to provide 4 G which is equally bad though. I am getting OTP after 12 hours. So I don’t know how to register? Bsnl Selfcare would be better if it included all Bsnl services into one. Why it need useless multiple app which all are incomplete. Improve this app into full-fledged customer friendly app.
Being a telecom giant why you can’t provide a good standard infrastructure required for app. Provide perfect server with required speed and aperture and live upto the quantum of customer base.
You improved in communication with customers as all personal talk politely and responsible. They are hand tied due to lack of infrastructure as I face this for last 15 years. I received 4 G sim 4 years back but no service till now. Small places were upgraded but 9th richest city Visakhapatnam they faked to provide upgradation.

Arunhomein ,

Not showing data consumption

The visual appeal of this app is much better that other older bsnl apps. But of late the app is not showing the data consumption level. Earlier it used to show the amount of data consumed. But nowadays it always shows remaining data as 0kb. App has to be upgraded regularly unlike the previous BSNL apps. Also with introduction of this app other older apps have to be discontinued as having multiple apps adds to confusion. Also there is no option to add landline number to the app. This has to be incorporated also. Over time more additions to the app can make all BSNL needs to be taken care of by a single app. More payment gateways like upi and Paytm to be added. Reliability of this app has to be rock solid.

App Privacy

The developer, Bharat Sanchar Nigam Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • User Content
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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