Using Dunzo, you can order food, grocery, meat, pet supplies online from stores near & around you. We deliver everything from your neighborhood local joints, your favorite cafes, your corner kirana store or your closeby pet supply shop, and also from chains like Dominos, Freshmenu, Chai Point, Frozen bottle, WoW Momos, Behrouz, Nandu’s, Nature’s basket & more.
Exciting bit? We place no minimum order restrictions! Order in as little (or as much) as you’d like. We’ll Dunzo it to you!
Whatever as per your mood: In mood of a hot coffee? A nice biryani? Cheesy pizzas and sumptuous burgers? Or feel like cooking? You’ll find all your favorite food- beverages and grocery supply stores on Dunzo. We deliver from 15000+ stores at your doorstep.
Night food cravings or morning cravings, Weekly grocery or the wednesday top ups, Send courier inside the city or Dunzo in your forgotten helmet from home , you’ll find every need Dunzo-ed on Dunzo.
We love long Distance Orders: We take you (very) seriously! We deliver from stores not just that are near you but also from those far away, and those even further away from you. Often times, to get to your favorite stores, we don’t mind travelling those extra miles too.
Dunzo speed Delivery: We’re committed to getting you your food, piping hot and fresh, your grocery when you need that salt packet, your doggo supplies when he is hungry like anything, your forgotten specs when you can’t read that important document. Our Delivery Partners are spread in every nook & cranny of your city, and they take the phrase ASAP seriously. We even deliver condoms & much more at late nights, in the same lightning fast speed.
Live Order Tracking: No more calling the restaurants to check if your order is prepared or picked. On Dunzo, you’ll be able to live track your delivery right from the store to your doorstep.
Freebies, Cashbacks, Offers, and Discounts: To make your orders from Dunzo even more delightful & affordable, you’ll always find tens of amazing deals sponsored by us, and our host of stores, banks, and online wallet partners.
We love Cashless too :)
Pay instantly, on delivery, or later: Pay instantly using any VISA/MasterCard Credit or Debit Cards, Net Banking, PayTM, Amazon Pay, Paypal or PayTm Food wallet. Payment can also be done later using, Simpl.
Something on your mind? Just Dunzo it. Install the Dunzo app now and order anything from any store in your city in Mumbai, Bangalore, Pune, Gurgaon, Delhi, Chennai, Hyderabad, Noida.
An OTP is a great pick-up line
With this update, we have introduced an option to assign an OTP to your order when you are sending packages via Dunzo. Users will be able to opt for a verification code that ensures your order is safely received at the other end- truly a courteous way to pick up your delivery.
Other upgrades include improvements to the payment feature and home page that enhances your experience on our platform, among other backend changes and bug fixes.
Ratings and ReviewsSee All
The worst ever app ever created!
I gave a try once which I had a awful experience because the delivery person never delivered the product
So I gave them a new change by ordering “dog food” so I ordered after an hour I receive the call and asking directions for the shop! I was stunned like how would I know where the shop existed I had search on google maps and send the location to the delivery person the address via whatsapp and he was like cancel the order but there was no cancel option and my god don’t even talk about the support the worst support ever they don’t even care and I got the delivery after sending all the details and contacting the shop for calling the delivery guy for the instructions he was supposed to deliver within 45 min but nope he took 4 hrs to deliver me the product. YOU GUYS DONT EMAIL ME BECAUSE THE LAST TIME YOU SAID YOULL RECTIFY YOUR MISTAKE YOU GUYS DIDNT I THINK THIS APP NEITHER THE COMPANY SHOULD EXIST. Can you please shut this thing down because we can’t have all the hassle be we have already enough ones.
Horrible Customer Support
When I first heard, loved the concept. Was impressed with my first order as well. Soon started placing orders daily on the app. Now starts the problem. They have really horrible customer support. The only option is through chat and they don’t respond to you for hours. I placed an order for lunch. An hour passed but it was not assigned an agent. Initiated a chat with support, no response for another 90 minutes. Not even a, “we are looking into this acknowledgment.” Just radio silence. The second time, I ordered a combo meal from KFC and they forgot the Pepsi. Reached out to customer support and got a response after 12 hours, “We apologise for the inconvenience”
I would recommend the app for our laziness but don’t plan your day using dunzo. Just not dependable !!
PS: I used the app for around 7 days and will now go back to Swiggy.
First when i heard that there is an app which delivers items to your house anytime and within an hour, it actually amazed me. But then i realised that its not good but worst application because the basic idea of this application is pathetic. I have used it twice for now and i have faced two problems:
1. Partner called me and asked me to cancel the order because he said that restaurant was closed but application didnt let me cancel it. So I figured to call the restaurant itself and see if they were actually closed, thats when i found out that restaurant wasnt closed they were preparing food for me. Then i called partner to check up on the restaurant because he wasnt at the location and gave him number of restaurant.
2. Last night i ordered fruits which cost me 96rs after discount and it got delivered. But then this application showed me 294rs outstanding amount because vendor charged me 400+ for the same order. Now the question is why this application showing me different amount, if they could have showed the actual amount then i might haven’t ordered it in the first place.
I think this application can do better and you need figure out how to overcome these issues else just leave.
Up to six family members will be able to use this app with Family Sharing enabled.