Using Dunzo, you can order food, grocery, meat, pet supplies online from stores near & around you. We deliver everything from your neighborhood local joints, your favorite cafes, your corner kirana store or your closeby pet supply shop, and also from chains like Dominos, Freshmenu, Chai Point, Frozen bottle, WoW Momos, Behrouz, Nandu’s, Nature’s basket & more.
Exciting bit? We place no minimum order restrictions! Order in as little (or as much) as you’d like. We’ll Dunzo it to you!
Whatever as per your mood: In mood of a hot coffee? A nice biryani? Cheesy pizzas and sumptuous burgers? Or feel like cooking? You’ll find all your favorite food- beverages and grocery supply stores on Dunzo. We deliver from 15000+ stores at your doorstep.
Night food cravings or morning cravings, Weekly grocery or the wednesday top ups, Send courier inside the city or Dunzo in your forgotten helmet from home , you’ll find every need Dunzo-ed on Dunzo.
We love long Distance Orders: We take you (very) seriously! We deliver from stores not just that are near you but also from those far away, and those even further away from you. Often times, to get to your favorite stores, we don’t mind travelling those extra miles too.
Dunzo speed Delivery: We’re committed to getting you your food, piping hot and fresh, your grocery when you need that salt packet, your doggo supplies when he is hungry like anything, your forgotten specs when you can’t read that important document. Our Delivery Partners are spread in every nook & cranny of your city, and they take the phrase ASAP seriously. We even deliver condoms & much more at late nights, in the same lightning fast speed.
Live Order Tracking: No more calling the restaurants to check if your order is prepared or picked. On Dunzo, you’ll be able to live track your delivery right from the store to your doorstep.
Freebies, Cashbacks, Offers, and Discounts: To make your orders from Dunzo even more delightful & affordable, you’ll always find tens of amazing deals sponsored by us, and our host of stores, banks, and online wallet partners.
We love Cashless too :)
Pay instantly, on delivery, or later: Pay instantly using any VISA/MasterCard Credit or Debit Cards, Net Banking, PayTM, Amazon Pay, Paypal or PayTm Food wallet. Payment can also be done later using, Simpl.
Something on your mind? Just Dunzo it. Install the Dunzo app now and order anything from any store in your city in Mumbai, Bangalore, Pune, Gurgaon, Delhi, Chennai, Hyderabad, Noida.
Gra-tip-tude is a positive change
We are immensely proud of our fleet, and they deserve more than our appreciation.
With this update, we are delighted to announce that our new tipping feature is now live on the app! Show some love to our delivery partners who are tirelessly working so that we can stay home. Other updates include bug fixes and backend changes to improve your experience on the app.
Ratings and ReviewsSee All
First when i heard that there is an app which delivers items to your house anytime and within an hour, it actually amazed me. But then i realised that its not good but worst application because the basic idea of this application is pathetic. I have used it twice for now and i have faced two problems:
1. Partner called me and asked me to cancel the order because he said that restaurant was closed but application didnt let me cancel it. So I figured to call the restaurant itself and see if they were actually closed, thats when i found out that restaurant wasnt closed they were preparing food for me. Then i called partner to check up on the restaurant because he wasnt at the location and gave him number of restaurant.
2. Last night i ordered fruits which cost me 96rs after discount and it got delivered. But then this application showed me 294rs outstanding amount because vendor charged me 400+ for the same order. Now the question is why this application showing me different amount, if they could have showed the actual amount then i might haven’t ordered it in the first place.
I think this application can do better and you need figure out how to overcome these issues else just leave.
Horrible horrible App and support team
I am not sure what this review means to Dunzo team because their support team seems unmoved even by number of calls and emails. Please never select “pick from any store” option. I own a restaurant and we haven’t onboarded on Dunzo yet. There is a customer who picked above mentioned option and placed an order against us, the delivery guy from dunzo came to us and asked to prepare the order saying he is making the payment. We prepared the order but this guy was unable to make payment to us. He and I tried a lot of times to Dunzo support but no one is ready to own an issue. I sent at least 10 emails to their support but there is no response yet. That parceled food got wasted, it was a bad experience for that customer also as she already had made the payment. I am sure she would have got her money back but how about our loss. More than the loss, its the experience and seeing these many loopholes in their business model, let alone onboarding we r even not going to entertain any further order we get from Dunzo.
Horrible Customer Support
When I first heard, loved the concept. Was impressed with my first order as well. Soon started placing orders daily on the app. Now starts the problem. They have really horrible customer support. The only option is through chat and they don’t respond to you for hours. I placed an order for lunch. An hour passed but it was not assigned an agent. Initiated a chat with support, no response for another 90 minutes. Not even a, “we are looking into this acknowledgment.” Just radio silence. The second time, I ordered a combo meal from KFC and they forgot the Pepsi. Reached out to customer support and got a response after 12 hours, “We apologise for the inconvenience”
I would recommend the app for our laziness but don’t plan your day using dunzo. Just not dependable !!
PS: I used the app for around 7 days and will now go back to Swiggy.
Up to six family members will be able to use this app with Family Sharing enabled.