DealShare: Online Grocery App 4+

Services and products price are good but you must need to improve the application. Can’t edit our Profile information, and your customer support section is very pathetic, you must improve that. It just showing some limited FAQs, we can’t ask or any other query. Thanks

Dear Ruchi, Thank you for your valuable feedback! We're glad you like our services and pricing. We truly appreciate your suggestions regarding the app and customer support. Our team is working on improvements to enhance your experience. For any concerns, please reach out at support@dealshare.in. -Team DealShare

I have ordered grocery on eighth November. My amount has been deduct from DealShare and order has been cancelled when I reach to customer care. They inform me you will receive refund 5-7working day after 7 working days. I have connected in customer care. They said payment is not reflecting system. Connect your bank account. Once I have connect with my bank, they inform me payment has been successful. Received via DealShare from then multiple times I have connected customer care. The chat process team think customer is a fool they hold the chat and give only one solution. Please wait. We are checking. AgainThey said you will receive the refund between 5 to 7 working days after that, when I tell the all details, they said, please check with your bank i need my refund amount and they are not providing.

Miss Shivani handling my chat she is very lazy she does not have time to see customer chat

Dear Sangi, We sincerely apologize for the inconvenience you’ve experienced, both with the refund issue and the chat support. We understand how frustrating it must be to receive repetitive responses without a clear solution. Please be assured that we are taking your feedback seriously, and we will address both your refund concern and the quality of support you received. Kindly share your order details at support@dealshare.in, and we will ensure the issue is escalated for a faster resolution. Thank you for your patience. -Team DealShare

I dont like this app, prices are good and affordable but there delivery services are not satisfactory. You have to order before 3-4 days, even after that i have to call on customer-care then i got my order. Grocery apps are not like that, same day delivery should be there. Worst grocery app ever. Don't order it if you want products on same day because once you ordered you cant be cancel it, all you have to do is wait and they dont even show the date and time when your order will arrive. So Be careful before taking place your order.

Dear Customer, Thank you for taking the time to share your feedback and for appreciating our pricing. However, we regret any inconvenience caused by our delivery service. To assist you further and ensure a better experience, could you please provide us with your order ID or bag ID at support@dealshare.in? This will allow us to investigate the issue and take the necessary steps to improve your future orders. Your satisfaction is important to us, and we're here to make things right. Thank you for giving us the opportunity to assist you. -Team DealShare