IndiGo: Flight Booking App 4+

Recently ,on 3rd July 24, I and my wife had the pleasure of flying Jaipur to Mumbai by Indigo Flight 6E2719, with Captain Anita at the helm, and I must say it was an exceptional experience. From the moment we faced a delay, Captain Anita's communication was exemplary. She clearly and calmly explained the cause of the delay, the weather conditions along our route, and assured us of our safety. What stood out most was her ability to convey this information in a soothing and clear manner, all in Hindi. Unlike the often formal and impersonal tone used by many pilots, Captain Anita's approach was warm and reassuring. Her efforts to avoid further delays were also communicated effectively, making the entire situation far less stressful for all passengers. I truly appreciated her professionalism and the personal touch she brought to our flight. Thank you, Captain Anita, for a comfortable and reassuring journey. Yogesh and Anita Bhatnagar Jaipur

We reached airport 45 minutes prior and the counter girl Miss Rosita said for checkin baggage you are late for the checkin as checkin counter closes 1 hour prior and it’s written on the ticket. I showed them the ticket and this line was not written anywhere. Seeing two small kids with us and having 45minutes good time for a small airport like Goa I think checkin could have been done. But it’s the cheap policy of airlines to beg for money for every small thing (like 200/- to 300/- for seats, what nonsense) they said you can go on the next flight only after paying 1800/- per person. Utter non-sense and harassment it was. Just like all other big chor company shut down. Chor like indigo should also shut down too.
Then the worst part was their air-hostess they do not know where to make the passenger sit during landing as I had a kid with me. The themself started arguing inside the flight that too during landing and after further harassment of changing seats 3 times as per their direction I had to make the 3 of those idiots talk to each other and decide where should I sit.
Cheap company. Cheap employees.
Never travel by indigo even if it’s the cheapest of all. As they show their cheapness during travel and ruin the travel experience.

I had a flight from prayagraj to mumbai yesterday 6E5915 . Mr. Farhan Ahmad really helped me out I am glad I went to his counter as per the grooming being in a management industry it is foremost and Mr. Ahmad was perfectly groomed . He helped me is the payment issued the seating issues and luggage issue too very calm kind clear in mind person I meet yesterday I can’t Thankyou enough .
Mr. ahmad have all the supervisor qualities as the instant decision making grooming and easy to reach for customers .
I wish you kuch mr. Ahmad if you got to read this just keep in mind you deserve kudos for the service you provide and definitely you will achieve your goal in your life . I pray people help you your family the way you helped everyone u have wishes and blessings of thousands customers upon you .
You will definitely get what you desire for in your professional life all the heights .
Thank you so much I wish all the indigo staff be like Mr. Farhan ahmad .
Because some people forget the kindness and misuse thier position and power by not listening understanding and screaming at customers.
Warm gesture of this man (mr. Farhan ahmad from prayagraj airpot) really made my day and added stars to indigo you go man a lot more u have in your life .
Thankyou again .