Lenskart: Eyewear 4+

A Visionary Experience at Lenskart with Gauranshi!

I recently visited Lenskart and had the pleasure of being assisted by Gauranshi. The entire experience was nothing short of exceptional. Gauranshi's expertise and professionalism in conducting the eye test were remarkable. She patiently guided me through the process, ensuring accuracy and comfort. When it came to selecting contact lenses and frames, Gauranshi's knowledge shone through. She effortlessly identified the options that suited my preferences and lifestyle. Her friendly demeanor made the entire experience enjoyable, turning what could have been a mundane task into a delightful shopping spree. The wide range of frames and lenses at Lenskart is impressive, and Gauranshi's guidance made the selection process a breeze. Thanks to her, I found the perfect combination of style and functionality. Overall, Lenskart, coupled with Gauranshi's expertise, has set a new standard for eye care and eyewear shopping for me. I highly recommend Lenskart and specifically commend Gauranshi for her exceptional service.

Stay away from Lenskart

Initial time of Lenskart I bought Lenskart lenses twice and it was good. But last time I brought a leans with price of 9720 Rs. Just four months ago. Before that I got feedback from my relative her frame broke in few months but still I brought as in past I have good experience.
Unfortunately this time happened with me, my frame broke without any reason. Wearer the lens suddenly get a small carrack sound and saw frame broke without any reason. It’s just four months now and lens cost nearly 10,000!
While brought the sale an insurance, then I took it as it was not much expensive. I am wearing lens from last 30+ years and never my lens broke so I thought it will never needed. Today came to know they will give 80% of lens cost remaining I need to bear and don’t know again I need to pay full price or one piece price.
Another point is their staff. I was upset due to broken lens, naturally I was not doing polite behaviour with store manager as they are only company representatives. This person said I am telling lie and this frame I have broken some other way!!! Totally rubbish company, poor product and cheap staff.
I shall not go Lenskart ever, this was my last lens from them. Also I would advise you not to buy lens from there.

Developer Response ,

Hi There! This is not the experience we want you to have. For further assistance, kindly share your contact no# at support@lenskart.com, so that we can help you to get your issue resolved. Thank you for your patience

Bhanu Joshi at Lenskart

We have been using Lenskart since it opened its first store in MGF Mall. Soon we were attended by Bhanu Joshi…. He is in my opinion the key driver to the success of Lenskart in this location. His absence is hugely felt as he has moved to Faridabad but even from there he does his own magic to attain highest customer satisfaction. I would recommend that Bhanu is given the responsibility to train every Store Manager and staff to have his exceptional knowledge base, outstanding customer relation skills as well as inter-office rapport with team members. He personally ensures that every crisis is best resolved and his very pleasant and respectful disposition adds value to customer experience at Lenskart…. Anyone who has ever interacted with him would know that. I have also seen that the team/ staff in the store he managed were equally alert and attentive to customers and their needs. Their knowhow was also above board. Keep it up Bhanu!!

Developer Response ,

Hi There! We are so grateful for your kind words. Thanks for sharing your experience with us