The deliver boy don’t follow instructions given by the customer n even Country Delight customer care is not as efficient as they should be. Ask for refund for 2 days but refunded for only one day and after that keep following up with them. Very inconvenient

"I'm extremely disappointed with the NDMC 311 app and there services with duty . It's supposed to make life easier for citizens, but it's been a complete waste of time. The app is slow, clunky, and rarely responds to complaints. I've lodged multiple complaints, but none have been resolved.The user interface is outdated, and navigation is a nightmare. Even after multiple attempts, I couldn't get the app to work properly. It's clear that the developers didn't test it thoroughly.The worst part? No follow-up or updates on the status of complaints. It's like my issues don't matter. I've lost all faith in this app and would advise others to avoid it.

This app is as waste as their current waste management team. From last few years their services has become disaster. Have been trying to raise concern in regards to garbage vehicle not coming on daily basis. Just realised that how free services should looks like to a common people. If you don’t have funds to run the show then please privatise it

A lot of features don’t work in the app but I was able to create a mon hole cover complaint. I would like to thank NDMC team for fixing the manhole cover the very next day as per my request from the app.