NEWME-Freshest Fashion Fastest 4+

Unbeatable Prices, Latest Styles, and Exceptional Customer Support - NEWME App Delivers Excellence!

NEWME app has redefined the online shopping experience, offering a winning combination of cutting-edge fashion at unbeatable prices. Navigating through its user-friendly interface is a delight, making the quest for the latest trends both effortless and enjoyable. The app's expansive collection caters to diverse tastes, providing options for every occasion without straining your budget. What truly sets NEWME apart is its exceptional customer support team. In three separate interactions, their responsiveness and dedication to swift issue resolution left a lasting impression. The team not only addresses concerns promptly but also showcases a commitment to ensuring customer satisfaction. NEWME app stands out as a top-tier destination for those seeking affordable and stylish clothing. Its efficient customer support, alongside a seamless shopping experience, reflects a brand that prioritizes the needs and satisfaction of its users. If you're looking to stay on-trend without breaking the bank, NEWME is the go-to app that delivers on both style and value.

Worst customer service ever!

This company has the worst customer service ever. They send scripted responses and do not actually want to help you. They don’t even read the messages properly, just send those scripted replies no matter how hard you try to get their help. I so far ordered 6 dresses and only one of them was delivered on time. Rest of them weren’t even shipped for 10 days. I had to just cancel them all because I was fed up. I requested them a lot for express shipping for one of the dresses and was willing to pay for it but NONE of them helped. When I called them I was told the delivery will be on time. I asked them to put in a request to ship the dress asap and the girl on call said it will be delivered on time and not to worry about it. But it didn’t!! I’m writing this just 22 minutes away from my birthday and I was promised my dress will be delivered today. But my birthday is ruined. They’ve ruined my day promising on time delivery when I asked. I literally had to rush to a shopping mall to buy another dress TODAY and just canceled all of the orders. The one dress I received from them is okay, you get how much you spend. The quality is worth the price. But it’s only one dress that I got so I cannot comment on all of them. Anyway, I don’t think I would ever buy here again. Only if I have at least a month for the occasion. They should really improve their customer service if they want to grow.

Developer Response ,

We are extremely sorry that you feel this way and your feedback is really important to us. We would like to chat with you with regards to your experience with us. Can you please provide us your order ID at +918904469606 so that we can reach out? Thank you.

Decent products, bad customer service

I’ve ordered multiple times from Newme and undoubtedly the products are decent. However I’m extremely disappointed with how their service works. I ordered a dress about a MONTH ago. Recently, it kept showing “delivery failed” multiple times and then i myself had to call the guy to ask about it. He called me for delivery but i was unavailable that day so i rescheduled it. Next day i say that my delivery is failed??? I called the customer service and all i get is “very sorry we will pass your feedback”. I completely understand that it’s not your fault but i haven’t called to give you feedback, I’ve called for help. Everytime I’ve had an issue I’m told that y’all don’t have this or that option and basically things that are already on the app. I’m calling you for some sort of help from your end. Not holding anyone specifically but i think y’all should be more considerate of your buyers when the issue is from your end. After waiting for a month I’m told my order is cancelled when i have to leave for vacation next week. I’ve never been so raged by a product delivery issue. Please do something to actually help your customers instead of just “passing feedbacks.”