Conti TCP 4+
Tyre Warranty App from Conti
Merkle Business Information Consultancy (Shanghai) Company Limited
Designed for iPad
-
- Free
Screenshots
Description
Conti TCP is the latest tool to log and track warranty claims on Continental tyres. The app can be used by the retailer and the end consumer, when they sell or purchase Continental Tyres.
- Sell or Purchase Continental tyres from an eligible retailer / Continental Branded Retailer
- Sign Up or Log In
- Scan the tyre to add the tyre/s to the warranty
- Add relevant invoice information
- Log a claim in the event of a faulty tyre
- View pending cases
What’s New
Version v2.0.17
Fix some bugs and improve service performance
Ratings and Reviews
Can’t upload photo as proof!
There’s no option to upload receipt from photo album as proof
Possibly the worst app I have ever used period.
The company has a silly policy that requires you to register your tyres 7 days from purchase. When a car has transferred ownership there is no quick way of deregistering the vehicle number plate from the previous owner’s app which means the new owner cannot register the new tyres under an existing car.
Honestly, not sure what your PM was thinking but why would you need to have that limitation on car number plate in the first place since the app is for registering tyres for warranty which have a definitive expiry date + unique serial numbers. Use case completely missed.
Worst of all is the feedback feature is so badly done you might as well not have it at all. There’s no history or way of contacting a CS agent directly. It’s like you can just throw your issues into thin air and hope something comes back because literally there’s nothing to tell you when you’re ever going to hear back.
Terrible App
Terrible app experience. It demands access to your location, notifications, and more, and won’t let you proceed without granting them. If you miss even a single detail while filling out the form, you’re forced to start all over again.
App Privacy
The developer, Merkle Business Information Consultancy (Shanghai) Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Merkle Business Information Consultancy (Shanghai) Company Limited
- Size
- 83.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.1 or later.
- iPad
- Requires iPadOS 15.1 or later.
- iPod touch
- Requires iOS 15.1 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 Merkle inc
- Price
- Free