iPhone Screenshots

Description

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.

What’s New

Version 2.2.3

In this version, we’re enhancing our current features to bring you an even better app experience. This time around, we’re including:

1) Informational pop-ups to let you know about our latest on-goings
2) Visual enablement for our ‘What’s New’ section for more engaging updates

We’re always open for suggestions! Feel free to let us know your thoughts here or in the app!

- myTNB Team -

Ratings and Reviews

3.3 out of 5
2.3K Ratings

2.3K Ratings

NW11042018 ,

Slow reflect for online transfer payment

I initiated a online payment transfer from Maybank and from my bank the amount had been deducted but in the apps when I press “History” it didn’t reflect my payment history.

FAQ : need 1-3 days to reflect...super not effective as a consumer who need to take records for further reporting need to come back to this Apps again just to download the statement as supporting evidence. “Time is precious and since you guy (TNB) remain still as monopoly in Malaysia electricity business market, so no competitor, no stress and no need further innovation is it? Even Telcos able to response fast according to the current market demand but you guys still stay at where you started. Steady and sloowwww 💪☝️🤭

Developer Response ,

Hi NW11042018,
Thank you for the feedback, we will take note for the future improvement to resolve this issue. TQ - Faridah

1985and1988 ,

Enhancement needed

Like the features where I can see monthly bill charges in a chart and it’s easy to pay with the quick pay button. Previously I had issue retrieving old bills because it would always show the latest bill but I think this issue was fixed already. Although there were adjustments made to some of my bills (spotbill), I still see the old charges displayed in the chart on the dashboard which I hope this can be fixed so it captures only the actual amount I was charged for the months. And the amount due for current bill still captures the amount due for previous bill. So I had to adjust the amount due manually then proceed with payment.

Developer Response ,

Dear 1985and1988,

Can you DM us in FB TNB CareLine to explain further about the "amount due" issue by providing your TNB account number. We are looking forward to investigate further. TQ (Emelia)

Mohd Hafiz Zakaria ,

Suggestions

It would be helpful if you can add an electric usage calculator, here's the idea, make the last figure of used electricity available in the calculator, then user need to input recent value of kWh retrive from the meter. The output will be the amount of money equivalent to the kWh used. With this feature, user will be able to manage their electric usage efficiently. Furthermore, you can also add another feature that simulate electrical usage per month. E. g: if I intend to spend RM150 for my electricity, what should be my suggested kWh/day.

Information

Provider
Tenaga Nasional Berhad
Size
195.1 MB
Category
Utilities
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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