iPhone Screenshots

Description

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.

What’s New

Version 2.3.2

Thank you for using myTNB! Your feedback has been invaluable to us for continuous enhancement of the features available on the app.

For customers with smart meter, you will receive a notification once your Daily Energy Usage View feature is available.

Update to the latest version now to enjoy a smarter experience.

Ratings and Reviews

3.2 out of 5
3.1K Ratings

3.1K Ratings

NW11042018 ,

Slow reflect for online transfer payment

I initiated a online payment transfer from Maybank and from my bank the amount had been deducted but in the apps when I press “History” it didn’t reflect my payment history.

FAQ : need 1-3 days to reflect...super not effective as a consumer who need to take records for further reporting need to come back to this Apps again just to download the statement as supporting evidence. “Time is precious and since you guy (TNB) remain still as monopoly in Malaysia electricity business market, so no competitor, no stress and no need further innovation is it? Even Telcos able to response fast according to the current market demand but you guys still stay at where you started. Steady and sloowwww 💪☝️🤭

Developer Response ,

Hi NW11042018,
Thank you for the feedback, we will take note for the future improvement to resolve this issue. TQ - Faridah

1985and1988 ,

Enhancement needed

Like the features where I can see monthly bill charges in a chart and it’s easy to pay with the quick pay button. Previously I had issue retrieving old bills because it would always show the latest bill but I think this issue was fixed already. Although there were adjustments made to some of my bills (spotbill), I still see the old charges displayed in the chart on the dashboard which I hope this can be fixed so it captures only the actual amount I was charged for the months. And the amount due for current bill still captures the amount due for previous bill. So I had to adjust the amount due manually then proceed with payment.

Developer Response ,

Dear 1985and1988,

Can you DM us in FB TNB CareLine to explain further about the "amount due" issue by providing your TNB account number. We are looking forward to investigate further. TQ (Emelia)

Mohd Hafiz Zakaria ,

Suggestions

It would be helpful if you can add an electric usage calculator, here's the idea, make the last figure of used electricity available in the calculator, then user need to input recent value of kWh retrive from the meter. The output will be the amount of money equivalent to the kWh used. With this feature, user will be able to manage their electric usage efficiently. Furthermore, you can also add another feature that simulate electrical usage per month. E. g: if I intend to spend RM150 for my electricity, what should be my suggested kWh/day.

App Privacy

The developer, Tenaga Nasional, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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