Spectranet Selfcare APP 4+

Spectranet New Mobile App

Spectranet Limited

Designed for iPad

    • Free

Screenshots

Description

Spectranet Mobile App offers customers seamless connectivity. It comes with a unique artificial intelligence EVA
who provides our customers instant response to their questions on Spectranet offers and services.

Spectranet Mobile App will increase customer engagement and provide them with more values.
With the mobile App, connectivity becomes seamless and payment for subscription is made simpler.
The app offers customers easy access to check their account balance, usage history, and many more.
Eva is available 24X7 to provide answers to questions faster. The App is another innovative way of enhancing
customers internet experience and their accessibility to our network…..We are a click away.

What’s New

Version 1.19

Renew plan validation Added

Ratings and Reviews

1.3 out of 5
292 Ratings

292 Ratings

F-H-W ,

Just bad!

You lot are stressing me out!!!! I wish I could post without any star rating because this isn’t service in any way, how can you guys credit yourselves internet providers without doing the work to provide service?? Why should a customer go through so much pain and depression just because they want to CHECK AVAILABLE BALANCE! Like??? To top up is a days job! I keep turning the router off and on just to get somewhat stable network for couple of minutes and then, the lag continues. These days, the only time I can successfully use my internet with barely no drag is when the whole world is asleep; 1am downwards. The other option of getting any information off my own account via your platform on google recently is just an epic fail! A bold White screen show till eternity. This cannot be it now? It just can’t. I wish there was something you balance up with all this ‘horrible’ but sadly nothing. Time to look out for alternatives.

Encrypted4D ,

You guys are the worst. 100% fact

Everything about Spectranet is totally bad. Network, BAD! Customer experience, BAD! App UI, BAD! Website UI, BAD! Live chat, BAD!

I got my Mifi as at May 2023 and abandoned it as at June, why? Bad network. Now today February 19th, 2024, I decide to top-up my mifi thinking it’s almost a year and there might have been some improvements but I was deceiving myself. Top-up successfully on banks end, but failed on Spectranet’s end after showing payment successfully before. Reaching out via Live Chat on the app, the bot is so dumb to understand my request or refer me to a live person. The more I try to find solutions to this issue the more I keep having more bad experiences, reminding me why I left the mifi for almost a year.

You guys should improve yourselves before considering spamming my SMS inbox with unnecessary offers that will still end up giving me bad experiences.

Ayokathompsonthegreat ,

Double data BONUS is SCAM

Spectranet double data bonus is now scam. It was working fine before they made this new app. Now they call it 24 hours data bonus. I mean, my data plan already has unlimited night browsing from 1am to 8am why remove from my data bonus, when I should be enjoying free night browsing, I have called and emailed to no avail. Without the data bonus, spectranet isn’t worth it. Cos seriously it doesn’t work in all part of Nigeria, network can be terribly slow sometimes. I have had to call the customer care to refresh over and over and over again. Do yourself a favor boycott this rubbish!

App Privacy

The developer, Spectranet Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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