ANZ goMoney New Zealand

Name: ANZ goMoney New Zealand
Rating: 4.1 (7429 reviews)
Author: ANZ Bank New Zealand Limited

Finance

Free

7.4K Ratings
Ages

4+
In-App Controls
Category

Finance
Developer

ANZ Bank New Zealand Limited
Language

EN
English
Size

221.6
MB

ANZ goMoney makes it easy to keep track of your money, pay people and bills, manage your cards and more, anywhere, anytime. Manage your everyday banking • View account balances using Quick Balance • Move money between your accounts (including Foreign Currency accounts) • Set up and manage automatic payments • Set up deposit and balance push notifications • Apply for an additional everyday or savings account in minutes • Send money to anyone with a NZ bank account using just their mobile number • Send money overseas • View account statements and documents in PDF format (up to 7 years’ worth). Manage your ANZ Visa Debit, EFTPOS or personal credit card • Set or change your card PIN • Add or remove temporary blocks • Report your card lost/stolen and order a replacement • Apply for a new card • Turn off your paper credit card statement and register for an email or text alerts for when a new statement is available • Decrease your personal credit card limit • Set up eligible ANZ Visa Debit and personal credit cards in Apple Pay. Manage your home loan • View your loan balance, repayment details, interest rate and more • Request a home loan top up • Start the application process for a new home loan • View the estimated value of your property. Manage your business • View personal and business accounts as one list • Make payments to your employees or IRD • Create and have someone else approve transactions that need more than one authoriser. Manage your KiwiSaver account • View your KiwiSaver account details, including your PIR, transaction history and performance breakdown • View your annual account statements • Make contributions to your KiwiSaver account. Your money and personal details are protected because: • ANZ goMoney is guarded by high-grade encryption and we ensure none of your personal or banking details are stored on your device. • OnlineCode provides a second level of authentication for registration, adding a new device or resetting your PIN. • ANZ goMoney locks you out if you repeatedly use the wrong security PIN or fingerprint and will time-out if the app is left running for too long with no activity. Find out more about ANZ goMoney by visiting anz.co.nz/gomoney We collect information about your device and how you interact with ANZ goMoney, for example how you swipe, scroll and type. This helps us to detect things like remote access scams, or a login from someone that isn’t you. We will only collect this information when you are logged in to ANZ goMoney.  To find out about how we collect and use information, including personal information in ANZ goMoney, please see our Privacy Statement anz.co.nz/privacy. ANZ goMoney requires the following permissions to enable certain functionalities to work properly. Accepting the permissions does not enable your information and content to be accessed outside your device. • Location – allows you to use the Find ANZ feature to locate nearby ANZ Branches and ATMs. • Photos – allows you to personalise your accounts with images stored on your device. • Contacts – allows you to use Pay to Mobile to make a payment to one of your contacts using their mobile number. ANZ goMoney will only access this information on your device if you use the features described above. Accepting these permissions does not enable your information and content to be accessed outside your device. ANZ goMoney is provided by ANZ Bank New Zealand Limited (ANZ). The ANZ Electronic Banking Conditions apply to your use of ANZ goMoney. You can get a copy from any branch or at anz.co.nz/terms. For further information about how ANZ uses analytics on our digital platforms, including how we use Adobe Analytics, please see our Privacy Statement anz.co.nz/privacy. Find out more about Adobe Analytics see below. https://www.adobe.com/privacy/experience-cloud.html https://business.adobe.com/nz/products/analytics/adobe-analytics.html

Ratings & Reviews

4.1

out of 5

7.4K Ratings

Problems with using overseas
24/12/2018

Phoebe Lewis
I am a big fan of the ANZ GoMoney app. It’s easy to use and has a great look and layout. The only frustrating thing about it is that it doesn’t work well overseas. I live overseas most of the time but I still need to manage my finances in NZ regularly. Unlike other NZ bank apps, the ANZ GoMoney fails to work each time an update is required, and I can’t update it overseas unless I go through the trouble of changing my AppleID country to New Zealand and updating my payment details to my New Zealand credit card. Every time I do this a fee is deducted from my credit card. This means that every single time you update your app, I have to go through the same process of changing my AppleId Info and incurring a fee. It’s not a trouble I have to go through with other NZ bank apps. Is there anything you can do about it? If so, the app would be perfect from my perspective.

Developer Response
Hi Phoebe, thank you for the 4 star rating and providing feedback. I'm sorry to hear that you have issues with our app when an update is carried out. Can you please follow these steps. Open Settings, and go to iTunes & App Stores>Tap on the Apple ID>select View Apple ID>Enter your Apple ID password>Select Country/Region >Change Country or Region>Select New Zealand and tap Next>Agree to the Terms & Conditions. This should now allow you to update goMoney. I hope this helps, regards ^PS
Problems with using overseas
24/12/2018

Phoebe Lewis

I am a big fan of the ANZ GoMoney app. It’s easy to use and has a great look and layout. The only frustrating thing about it is that it doesn’t work well overseas. I live overseas most of the time but I still need to manage my finances in NZ regularly. Unlike other NZ bank apps, the ANZ GoMoney fails to work each time an update is required, and I can’t update it overseas unless I go through the trouble of changing my AppleID country to New Zealand and updating my payment details to my New Zealand credit card. Every time I do this a fee is deducted from my credit card. This means that every single time you update your app, I have to go through the same process of changing my AppleId Info and incurring a fee. It’s not a trouble I have to go through with other NZ bank apps. Is there anything you can do about it? If so, the app would be perfect from my perspective.
Developer Response 27/12/2018
Hi Phoebe, thank you for the 4 star rating and providing feedback. I'm sorry to hear that you have issues with our app when an update is carried out. Can you please follow these steps. Open Settings, and go to iTunes & App Stores>Tap on the Apple ID>select View Apple ID>Enter your Apple ID password>Select Country/Region >Change Country or Region>Select New Zealand and tap Next>Agree to the Terms & Conditions. This should now allow you to update goMoney. I hope this helps, regards ^PS
Missing features
9 June

michael michael motor cycle
Thanks for replying and I am glad to hear that 2 way bank mail / messaging support is on the way. What I mean with online eftpos is that there are no system wide iOS notifications such as banner and lock screen notifications when there is a payment request. I love that online eftpos exists however the current implementation is clunky in that first I need to get a second device, my iPhone after starting a purchase on my MacBook. The ANZ app is not allowed to run on the Mac even though it should be compatible or easy enough for the iPad version to be useable and I cannot find online eftpos payment requests when logging into ANZ on the website. So then I have picked up my phone and currently there is no system notification that I could just tap on. I open the ANZ app, then find Payments tab down the bottom which again doesn’t have a little notification on the icon and then into payment requests which again isn’t showing a notification on the icon until I tap into it to finally see the payment request. Having the option of a system notification that I can tap on, and approve with FaceID would be a lot more simple. Even better if the app was allowed to run on my Mac as well so that I didn’t have to run off and find my phone each time. Hope that clarifies what I mean by the lack of notifications. Perhaps online eftpos needs to work a bit more like POLi but in a way as approved of by the banks?

Developer Response
Kia ora Michael, Thank you for the additional clarification. You are correct that Payment Requests need to be approved in goMoney. We do have a menu indicator to aide navigation, but appreciate the mulitple steps involved in the navigation and are exploring ways to simplify this. We have not enabled a pro-active outbound system notification due to concerns around misuse e.g. if someone else entered your mobile number. A better alternative, which we have available is an automated redirect, which enables the third party payment service to open goMoney, which will present the Payment Request for approval immediately after logging in, saving the steps to open the app and navigate. Availability of this is partly dependent on the third party enabling it and we have some using it successfully already. Hope this clarifies. Kind regards, ^TB
Missing features
9 June

michael michael motor cycle

Thanks for replying and I am glad to hear that 2 way bank mail / messaging support is on the way. What I mean with online eftpos is that there are no system wide iOS notifications such as banner and lock screen notifications when there is a payment request. I love that online eftpos exists however the current implementation is clunky in that first I need to get a second device, my iPhone after starting a purchase on my MacBook. The ANZ app is not allowed to run on the Mac even though it should be compatible or easy enough for the iPad version to be useable and I cannot find online eftpos payment requests when logging into ANZ on the website. So then I have picked up my phone and currently there is no system notification that I could just tap on. I open the ANZ app, then find Payments tab down the bottom which again doesn’t have a little notification on the icon and then into payment requests which again isn’t showing a notification on the icon until I tap into it to finally see the payment request. Having the option of a system notification that I can tap on, and approve with FaceID would be a lot more simple. Even better if the app was allowed to run on my Mac as well so that I didn’t have to run off and find my phone each time. Hope that clarifies what I mean by the lack of notifications. Perhaps online eftpos needs to work a bit more like POLi but in a way as approved of by the banks?
Developer Response 18 June
Kia ora Michael, Thank you for the additional clarification. You are correct that Payment Requests need to be approved in goMoney. We do have a menu indicator to aide navigation, but appreciate the mulitple steps involved in the navigation and are exploring ways to simplify this. We have not enabled a pro-active outbound system notification due to concerns around misuse e.g. if someone else entered your mobile number. A better alternative, which we have available is an automated redirect, which enables the third party payment service to open goMoney, which will present the Payment Request for approval immediately after logging in, saving the steps to open the app and navigate. Availability of this is partly dependent on the third party enabling it and we have some using it successfully already. Hope this clarifies. Kind regards, ^TB
Home screens for ‘making payments’
20/01/2020

sort-it
Would be 5 stars & it will be when you sort out ‘Make a Payment’ - every time I make a payment the home screen defaults to the mortgage account so therefore when I make a payment it always comes out of there - sometimes these are business payments as well - so my accountant has to spend time emailing me asking why I’m transferring money from my business account into the mortgage account????????? ANZ needs to change this to the same setting as what happens when you just transfer between personal accounts & that is - that the first screen that appears is all the accounts you have & asking which account you want to transfer it from - when I’m on my business accounts & am about to pay my suppliers -my mind is thinking business account - so when I press ‘make a payment’ the screen is there wanting payee details etc & so I fill all that out BUT I forget that on the top of the page are all the accounts we have & you have to slide them across to the correct account & it’s defaulted to the mortgage account - it does my head in - So you need to change it to when you press ‘make a payment’ all the accounts need to appear first asking which account you want to make the payment from - yes I’ve been using this account for now nearly 18 months but so many times I forget - I’ve repeated myself twice here with what I’m trying to get off my chest & I hope this make sense what I’m trying to say cheers

Developer Response
Hi there, thank you for the rating and review. Our app allows you to re-order the accounts to suit your preferences. This can be found under the 'settings' tab So if there is a specific account which you prefer to appear in the list first, then you can place it in that particular order. I hope this helps. I will make note of your feedback for consideration. Regards ^PS
Home screens for ‘making payments’
20/01/2020

sort-it

Would be 5 stars & it will be when you sort out ‘Make a Payment’ - every time I make a payment the home screen defaults to the mortgage account so therefore when I make a payment it always comes out of there - sometimes these are business payments as well - so my accountant has to spend time emailing me asking why I’m transferring money from my business account into the mortgage account????????? ANZ needs to change this to the same setting as what happens when you just transfer between personal accounts & that is - that the first screen that appears is all the accounts you have & asking which account you want to transfer it from - when I’m on my business accounts & am about to pay my suppliers -my mind is thinking business account - so when I press ‘make a payment’ the screen is there wanting payee details etc & so I fill all that out BUT I forget that on the top of the page are all the accounts we have & you have to slide them across to the correct account & it’s defaulted to the mortgage account - it does my head in - So you need to change it to when you press ‘make a payment’ all the accounts need to appear first asking which account you want to make the payment from - yes I’ve been using this account for now nearly 18 months but so many times I forget - I’ve repeated myself twice here with what I’m trying to get off my chest & I hope this make sense what I’m trying to say cheers
Developer Response 20/01/2020
Hi there, thank you for the rating and review. Our app allows you to re-order the accounts to suit your preferences. This can be found under the 'settings' tab So if there is a specific account which you prefer to appear in the list first, then you can place it in that particular order. I hope this helps. I will make note of your feedback for consideration. Regards ^PS
Transfer is intolerable :(
03/05/2024

doll baby blush
dark blue logo , Pls change it back to light blue and white it is so depressing. It is the best app so smooth and streamlined, very well organised but the icon lets it down. I’d just like the app colours to feel happy and positive. The only thing the app is missing is the quick transfer feature that westpac has. Not even logging in and transferring so Quick and easy between accounts would be so welcome for me here. Without it it’s a drawn out process of transferring funds between accounts the quick transfer just makes it so much easier. EDIT: the new updated transfer is so bad it’s like experiencing a car crash! Feels like I’m being hit in the face, my brain does summer Saults then I go blind for a second! So bad I’m going to be taking all my money out at the end of this week. was so smooth and perfect already why did you change it?EDIT : had to take all my money out no response from bank after I reached out several times about horrific transfer update ! I guess customers feelings about their experience on something they use daily is not important :( see ya ANZ (might consider returning if you fix the app)

Developer Response
Kia ora, Thank you for providing this feedback around the transfer option. I will make note of this and refer it to our development team. Regards ^JA
Transfer is intolerable :(
03/05/2024

doll baby blush

dark blue logo , Pls change it back to light blue and white it is so depressing. It is the best app so smooth and streamlined, very well organised but the icon lets it down. I’d just like the app colours to feel happy and positive. The only thing the app is missing is the quick transfer feature that westpac has. Not even logging in and transferring so Quick and easy between accounts would be so welcome for me here. Without it it’s a drawn out process of transferring funds between accounts the quick transfer just makes it so much easier. EDIT: the new updated transfer is so bad it’s like experiencing a car crash! Feels like I’m being hit in the face, my brain does summer Saults then I go blind for a second! So bad I’m going to be taking all my money out at the end of this week. was so smooth and perfect already why did you change it?EDIT : had to take all my money out no response from bank after I reached out several times about horrific transfer update ! I guess customers feelings about their experience on something they use daily is not important :( see ya ANZ (might consider returning if you fix the app)
Developer Response 05/05/2024
Kia ora, Thank you for providing this feedback around the transfer option. I will make note of this and refer it to our development team. Regards ^JA

We’ve made some small changes in the background to keep things running smoothly.

Version 7.0.3504

5 days ago

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