ANZ goMoney New Zealand 4+

I am a big fan of the ANZ GoMoney app. It’s easy to use and has a great look and layout.

The only frustrating thing about it is that it doesn’t work well overseas. I live overseas most of the time but I still need to manage my finances in NZ regularly. Unlike other NZ bank apps, the ANZ GoMoney fails to work each time an update is required, and I can’t update it overseas unless I go through the trouble of changing my AppleID country to New Zealand and updating my payment details to my New Zealand credit card. Every time I do this a fee is deducted from my credit card. This means that every single time you update your app, I have to go through the same process of changing my AppleId Info and incurring a fee. It’s not a trouble I have to go through with other NZ bank apps. Is there anything you can do about it? If so, the app would be perfect from my perspective.

Hi Phoebe, thank you for the 4 star rating and providing feedback. I'm sorry to hear that you have issues with our app when an update is carried out. Can you please follow these steps. Open Settings, and go to iTunes & App Stores>Tap on the Apple ID>select View Apple ID>Enter your Apple ID password>Select Country/Region >Change Country or Region>Select New Zealand and tap Next>Agree to the Terms & Conditions. This should now allow you to update goMoney. I hope this helps, regards ^PS

Would be 5 stars & it will be when you sort out ‘Make a Payment’ - every time I make a payment the home screen defaults to the mortgage account so therefore when I make a payment it always comes out of there - sometimes these are business payments as well - so my accountant has to spend time emailing me asking why I’m transferring money from my business account into the mortgage account????????? ANZ needs to change this to the same setting as what happens when you just transfer between personal accounts & that is - that the first screen that appears is all the accounts you have & asking which account you want to transfer it from - when I’m on my business accounts & am about to pay my suppliers -my mind is thinking business account - so when I press ‘make a payment’ the screen is there wanting payee details etc & so I fill all that out BUT I forget that on the top of the page are all the accounts we have & you have to slide them across to the correct account & it’s defaulted to the mortgage account - it does my head in - So you need to change it to when you press ‘make a payment’ all the accounts need to appear first asking which account you want to make the payment from - yes I’ve been using this account for now nearly 18 months but so many times I forget - I’ve repeated myself twice here with what I’m trying to get off my chest & I hope this make sense what I’m trying to say cheers

Hi there, thank you for the rating and review. Our app allows you to re-order the accounts to suit your preferences. This can be found under the 'settings' tab So if there is a specific account which you prefer to appear in the list first, then you can place it in that particular order. I hope this helps. I will make note of your feedback for consideration. Regards ^PS

dark blue logo , Pls change it back to light blue and white it is so depressing. It is the best app so smooth and streamlined, very well organised but the icon lets it down. I’d just like the app colours to feel happy and positive. The only thing the app is missing is the quick transfer feature that westpac has. Not even logging in and transferring so Quick and easy between accounts would be so welcome for me here. Without it it’s a drawn out process of transferring funds between accounts the quick transfer just makes it so much easier. EDIT: the new updated transfer is so bad it’s like experiencing a car crash! Feels like I’m being hit in the face, my brain does summer Saults then I go blind for a second! So bad I’m going to be taking all my money out at the end of this week. was so smooth and perfect already why did you change it?
EDIT : had to take all my money out no response from bank after I reached out several times about horrific transfer update ! I guess customers feelings about their experience on something they use daily is not important :( see ya ANZ (might consider returning if you fix the app)

Kia ora, Thank you for providing this feedback around the transfer option. I will make note of this and refer it to our development team. Regards ^JA