AT Local

Name: AT Local
Rating: 1.8 (35 reviews)
Author: Liftango

OnDemand Rideshare Bus Service

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

35 Ratings
Ages

4+
Years
Category

Travel
Developer

Liftango
Language

EN
English
Size

91.6
MB

iPhone

AT Local is our on-demand rideshare service. The AT Local service runs within defined operating areas. You book your ride on AT Local through the mobile app or dedicated call centre. You request your pick-up and drop-off points when making your booking, but a short walk (an average of 120 metres) is required to complete most trips. The service is run using electric cars and vans. Passengers with a wheelchair or a disability will always be matched with a fully accessible vehicle. AT Local is a rideshare service. This means you will probably share your ride with other customers who are going to the same place as you. AT Local is designed to be used in combination with AT’s bus, train and ferry services. You can use AT Local to complete a local trip within the defined operating area, or to get to a bus stop, train station or ferry terminal for onward travel.

Ratings & Reviews

1.8

out of 5

35 Ratings

not that great for mornings
02/03/2023

z**i**
every single morning i try booking in for 7-7:10 and i never have any luck. but when i’m walking to the station i see multiple vans or cars drive past. i’ve tried booking the day before, in the morning as soon as i wake up and before i leave. it’s really unreliable. there’s vans that can take so many people but i see them drive past or pick someone up and there’s only one person, same thing with the cars. bookings for afternoons aren’t the greatest but it’s better that trying to book in the morning. please change something because it’s really really not reliable

Developer Response
Hi, thank you for your feedback. Mornings tend to be a high-demand period, and ride availability can vary based on timing and location. To improve your chances, we recommend booking in advance—up to 7 days ahead. If you need any assistance, please visit "About" in the app and select "Send Feedback," or contact us at 0800 256 225 or ptenquiry@at.govt.nz. We appreciate your input!
not that great for mornings
02/03/2023

z**i**

every single morning i try booking in for 7-7:10 and i never have any luck. but when i’m walking to the station i see multiple vans or cars drive past. i’ve tried booking the day before, in the morning as soon as i wake up and before i leave. it’s really unreliable. there’s vans that can take so many people but i see them drive past or pick someone up and there’s only one person, same thing with the cars. bookings for afternoons aren’t the greatest but it’s better that trying to book in the morning. please change something because it’s really really not reliable
Developer Response 20/02/2025
Hi, thank you for your feedback. Mornings tend to be a high-demand period, and ride availability can vary based on timing and location. To improve your chances, we recommend booking in advance—up to 7 days ahead. If you need any assistance, please visit "About" in the app and select "Send Feedback," or contact us at 0800 256 225 or ptenquiry@at.govt.nz. We appreciate your input!
Great job by AT
07/06/2022

Nishshanka
I am using this service almost daily. Specially this is really good for someone like who doesn’t drive. Please continue this further. Could be much better of we can add our visa card ans do the payments in the app itself. I can see there is an option to add card details, but it doesn’t work. Getting and error at the end. Thanks team!!

Developer Response
Dear Nishshanka,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Regarding your concern, we will work on this for your much better experience.Cheers,Jay Jefferson Castillo
Great job by AT
07/06/2022

Nishshanka

I am using this service almost daily. Specially this is really good for someone like who doesn’t drive. Please continue this further. Could be much better of we can add our visa card ans do the payments in the app itself. I can see there is an option to add card details, but it doesn’t work. Getting and error at the end. Thanks team!!
Developer Response 08/06/2022
Dear Nishshanka,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Regarding your concern, we will work on this for your much better experience.Cheers,Jay Jefferson Castillo
Bummed
11/05/2023

Tashy85
I was so excited to read about this service, thought it would be great for my young boys to catch a ride to school on rainy days by themselves rather than me ubering with them to and from school also would be cheaper too. I’ve given a 3 star rating cos I’m guttered that my area isn’t included and hope that the service is expanded to the rest of the Papakura area in the near future.

Developer Response
Hi, were you able to reach out rideshare@at.govt.nz? We now have a new app version available for download. Give it a try and provide us your insight. We're keen to know if your experience has improved with the new app version. Looking forward to seeing your feedback.
Bummed
11/05/2023

Tashy85

I was so excited to read about this service, thought it would be great for my young boys to catch a ride to school on rainy days by themselves rather than me ubering with them to and from school also would be cheaper too. I’ve given a 3 star rating cos I’m guttered that my area isn’t included and hope that the service is expanded to the rest of the Papakura area in the near future.
Developer Response 24/08/2023
Hi, were you able to reach out rideshare@at.govt.nz? We now have a new app version available for download. Give it a try and provide us your insight. We're keen to know if your experience has improved with the new app version. Looking forward to seeing your feedback.
Network error
27/02/2024

justyeori
used to work fine, but now i can’t even book cause it keeps saying network error even though i have stable wifi connection.

Developer Response
Hi, thanks for the previous review. We need additional details about your concern. Kindly avigate to your app's "About" page > "Send Feedback" to email the service support team with details of the issue or errors you are getting. Additionally, we have the latest app version available in the App Store/Google Play store. Thank you.
Network error
27/02/2024

justyeori

used to work fine, but now i can’t even book cause it keeps saying network error even though i have stable wifi connection.
Developer Response 23/05/2024
Hi, thanks for the previous review. We need additional details about your concern. Kindly avigate to your app's "About" page > "Send Feedback" to email the service support team with details of the issue or errors you are getting. Additionally, we have the latest app version available in the App Store/Google Play store. Thank you.

Bug fixes and performance improvements

Version 4.44.1 17 Mar

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Liftango Pty Ptd
Size: 91.6 MB
Category: Travel
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English
Age Classification: 4+

4+

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