BDO Pay 4+

At first I thought it was just a normal error, i tried and tried but always unable to transfer money i ask my co worker same they encounter some issues, as i read on other customers concern that it’s better to use website i tried and it works so my question is why do we need this app when its not working it’s not serving us so better delete this and do transactions on the web.

This app signed me out and wouldn’t sign me in!
The BDO apps worked perfectly fine until today, I copied my account number for a transaction but of course as I would recommend to everyone, always recheck, and so I did… Next thing I know it said “No account to display” and that my account could not be signed in… What? I tried signing in for hours, using my data, using my home wifi yet nothing! I honestly feel great I checked before confirming the transfer. On another note, I also think this app could be so easily hacked, the way the sign in had such little security details needed when before, signing up, they would ask for so many security questions; Your contact details, your pin, another pin, OTP, etc.

I hope whatever bug this is gets fixed, I’m just lucky I cashed out before the app signed me out. But I would like to remind BDO that this is urgent, these glitches cost people, please respect the time of your users who cannot (and honestly would not) use this app.

The UI is definitely smoother and more visually pleasing. I can easily make the basic transactions. Though still lots of room for improvement. I hope they can integrate bdo online and bdo pay so we can manage our accounts with BDO in one app instead of 2. Overall it's not as bad as i expected from a lot of reviews here. Still, BDO needs to step up. Standards for digital banking is highly competitive now. But this is a good start--hopefully they will keep up the improvements. Kudos to the team working on this.