Know why it feels good to get banked with Maya? You can experience next-level digital banking with the safety of a bank and convenience of a wallet.
With Maya, you can start saving money and earn up to 15% interest p.a. every day, loan up to P250,000 in seconds, enjoy instant rewards with your credit card, pay and shop with your Maya Credit and Wallet Card worldwide, and scan any QR Ph to pay for anything.
SAVE
• Why let your money burn when you can earn up to thousands in interest on Maya Savings?
• Start banking with just 1 valid ID, deposit your money, and enjoy up to 15% interest p.a. that's credited to you every day.
• That's literally free money every 24 hours to your savings account. Grow your money with Maya Bank now!
CREDIT CARDS
• Instant shopping rewards and next-level security – that's what you get with a Maya credit card.
• Apply for a Maya Black Credit Card and earn instant Maya Miles that can take you closer to your next trip, or get a Landers Cashback Everywhere Credit Card and earn up to 5% cashback that you can spend at any Landers Superstore.
• Credit card application and offer are subject to approval.
SHOP & PAY
• All the features you need to send money, shop online, pay your bills, and other banking and wallet transactions are right here, too.
• Get a Maya Wallet Card or Credit Card and use it worldwide or make transactions and shop at your favorite local shops.
• Scan any QR Ph to pay cash transactions conveniently from your wallet.
INVEST
• You’ve got plenty of ways to explore your money's potential through crypto and funds.
• Buy, sell, and trade Bitcoin, Ethereum, and other popular cryptocurrencies for as low as P1 or try Maya Funds and invest in world-famous companies for just P50.
BORROW
• When you're ready for some big life upgrades, get a Personal Loan of up to P250,000 instantly.
• Use Maya Easy Credit to loan up to P30,000 and use it to pay your bills, shop, or give your everyday money a boost.
Loan application is subject to credit evaluation. See below for loan terms:
• Credit limit amount: P15,000 - P250,000
• Monthly add-on interest rate: 0.77% - 2.57%
• Monthly effective interest rate: 1.4% - 4.25%
• Tenure: 6 - 24 months
• Max. annual APR: 30.78%
• Applicable DST and other fees: Waived
• Late fee (daily) on overdue principal: 0.17%
Sample computation
• Loan amount: P25,000
• Monthly add-on interest rate: 0.83%
• Tenure: 6 months
• DST/fees: P0
• Monthly installment amount: P4,374.17
• Total repayment amount: P26,239.19
• Daily penalty: 0.17%
Maya is a proudly licensed bank regulated by the Bangko Sentral ng Pilipinas. Deposits are insured by PDIC up to P1,000,000 per depositor. Terms and conditions apply.
For 24/7 assistance, visit the Help Center on the Maya app. You may also call us from 8 AM to 7 PM daily at (+632) 8845 7788 or toll-free at 1800 1084 57788.
Office Address: Launchpad Building, Sheridan St., Mandaluyong, Metro Manila, Philippines
I have been using Maya for a while now, and I must say that it has exceeded my expectations in terms of user-friendliness, fantastic deals/promos, and outstanding service. The app's interface is incredibly east to navigate, making it a breeze to manage my finances on the go. Whether I'm checking my account balance, transferring funds, or paying bills, the intuitive design of the app ensures smooth and efficient experience. Even for user who may not be tech-savvy, Maya's app provised a user-friendly platform that makes banking accessible to everyone. One of the standout features of is the array of great deals and promotions they offer. From cashback rewards to exclusive discounts with partner merchants, the app provides a variety of opportunities to save money and make the most of my banking experience. The regular updates on new promotions keep me excited to explore the app and take advantage of the latest offers. Moreover, the customer service provided by Maya has been nothing short of excellent. Any queries or concerns are promptly addressed by their responsive support team. The dedication to customer satisfaction is evident in every interaction, making me feel valued as a customer. In conclusion, Maya has truly created an app that not only simplifies banking but also enhances the overall experience. With its user-friendly interface, enticing deals, and exceptional customer service, Maya stands out as a reliable and customer-centric banking solution. I highly recommend Maya to anyone looking for a seamless and rewarding banking experience.
ATM dispute
Gem Derek
I learned to like Paymaya because of its cash back reward programs and the ability to use it for online purchases with the convenience of being able to fund it real-time at any 7/11 store and from my BPI Savings. I could even borrow a small sum of money from it with little interest. I thought it was the best I’ve ever had until I had an issue with an ATM withdrawal. I made two withdrawal attempts because the first transaction was cancelled. The first transaction still debited and didn’t reverse and I ended up with a negative balance. I then couldn’t use the remaining funds. So I called PayMaya and I was told that it would take two business days to research the issue and resolve. And so I waited. When on the third business day I still had the negative balance I called again and to my utter disappointment I was told that I had to wait again because apparently what I thought was a case being researched was actually a waiting time for the transaction to reverse. I asked to speak to a Supervisor who told me that I had to wait another week. I couldn’t believe it. This is my money; money I needed to use and because of some fault not of my own I completely lost access to. PayMaya couldn’t do anything to make the funds available. **I received the reversal on the account on the 9th business day.** I had been using the app since 2016 and I never had an issue. That was the very first time I had to reach out to Customer service only to be treated like a joke. I might continue to use its services but I NO LONGER TRUST that my money is in good hands with PayMaya. I once considered to use it as a reservoir for cash flow but I have changed my mind. PayMaya is a great product but with terrible customer experience
Useless support
Bobthecatbat
They removed the option to Add Money using BDO a few months ago. Tried to upgrade my account since it was the only way to enable adding money via debit card. Application got denied even though I sent a photo of my UMID, debit card, and a video or my own freaking face. Tried to email about it and got no response after three months. Followed up on messenger and they basically told me to just check their website. Checked again and was relieved to see that they had an option again to add money using BDO mobile. But when I tried to follow the instructions, the options indicated on the app were not available on BDO mobile. Tried to call and it took forever to connect to someone. Eventually was told to use BDO Online Banking. Tried it and still did not have the options listed in the instructions. Had to call again. I asked for instructions on how to add money using BDO mobile and the rep told me to upgrade my account to use the debit card feature. I asked again how to add money using *BDO mobile* and the rep told me to do over-the-counter. I asked for a manager and she put me on hold forever to tell me there’s no one available. I asked again for instructions on how to add money using *BDO mobile* and was told to use the “form on the app”. Later found out she was referring again to the add money via debit card feature which is not available to me. It baffles me to no end that don’t have instructions on how to add money using their add money partners—which is one of the main features of their stupid app.
Developer Response
Hi Bobthecatbat. We are sorry to hear about your experience. Please provide the 6-character code of your upgrade application so we can have our Customer Support team look into this.
Disappointing really
hxnlnx
I really love this app(Paymaya before) and was a fan of this app since 2018 until I got scammed. I even encouraged my friends to try this app because of its features like the free service charges on online payments. Total of 25k of my wallet and savings account was transferred to the crypto Dogecoin. Tried selling the Dogecoin to get my money back but I can’t even input the amount. It wasn’t clicking at all. Tried calling the hotline, I was already talking to the CSR but I was really dissapointed with their solution. The transaction was a success so they cannot do anything to revert it. They told me they can temporary block my account and change number so that I can still use the card that I availed. Tried requesting change number to the site they gave me but it got declined twice due to information unverified whatsoever. I had to create another account and buy another card. It was so traumatizing, to think that the money you earned from hard work will vanish just like that. Still skeptical to use the app for paying online payments. Had to use another mobile banking app to pay with a small service charge. Please Maya, fix your mess. The others that got scammed also but more severe cases (Maya Credit) than I encounted. Thankfully I didn’t activate my Maya Credit at all.
Developer Response
We’re truly sorry for the long delay and frustration this has caused, hxnlnx. This isn’t the experience we want for you. If you have a ticket number, please share it so we can expedite. If not, you can raise a ticket via the Maya app’s Help Center, chat with us, or call 📞 (+632) 8845-7788 / toll-free 📞 1800-1084-57788. We appreciate your patience.
We’ve made a few updates to improve your Maya app experience:
• Upgrade your account faster with your PhilSys/National ID. Enter your name and birthday, or your 16-digit National ID number, and we’ll verify your details automatically.
• Search the Maya Black Rewards Collection to find partners and rewards that match your Maya Miles.
• Stay in control of your Savings by setting transfer limits for InstaPay and PESONet in the Security Center.
More features, enhancements, and fixes await. Update now!
Version 2.129.1
The developer, Maya Philippines, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
