Manage all your accounts in PLDT, Smart, TnT, and Sun with myPLDT Smart – your one-stop app! Monitor your data-usage in real-time, check your balance and pay bills, discover new exciting offers and customize your plan with just a few taps. To guarantee a seamless experience, you can send your feedback through our easy-to-use app survey.
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Ratings and ReviewsSee All
Unable to enroll new accounts
Good: first time opening it with my Smart Postpaid account details and it automatically linked my PLDT account.
Bad: have two other Postpaid accounts with Sun and they can't be linked at all, despite confirmation from hotline and technical support that my details are correct. Uninstall/reinstall does not work.
Will update review once this issue is addressed.
Its a scam!
I just bought this pocket wifi from smart because the agent from suncell told me that mypldtsmart app is the most convenient way to check usage and etc. So, here i am signed up for plan but i can’t even add my smart postpaid no. It kept on saying invalid! I bought this pocket wifi for my mom so she wouldn’t be bothered running to the store to get a load and have registered. But now i regret everything! Can i just simply return it get my money back for this lifetime inconvinience it will cause me? Can you please do something about this. Very poor services even the ones anwering your queries from your hotline are not helpful at all. It will take like forever for them to help you with your little concern. Hahaist..
Does what it’s supposed to do.
This is a good app if you want to manage your pldt and smart accounts. Be it postpaid or prepaid. I have one suggestion though for prepaid users. I think it will be helpful if there is a loading program. The app could automatically subscribe to a promos as per set schedule. For example, subscribe famload 199 every 7 days. As long as the promo still exist and there is enough load balance, there will be continuous subscription to promo. That will be more convenient.
Up to six family members will be able to use this app with Family Sharing enabled.