ShippingCart 4+

Finally! An app! And some trouble!

I ran into trouble with payment a few days ago. Maybe you could have us cancel our payment ourselves and re-do our transaction without the need to chat with customer service? This only happened when I exited Paypal and not pay. The app said I had pending payment, but there was no way to pay, even tapping that “pending payment” status does not help. Needed to chat with customer service to have them cancel such transaction. Payment was smooth after that.

Developer Response ,

We appreciate the feedback! Generally pending transactions will be cancelled within an hour and customers can attempt a checkout again. We'll relay the suggestion to our development team though so customers can cancel and check out without the wait.

After 7 Years Read This Before Using their Services

After 7 years of using I noticed that they over measure your parcels dimensions to rip you off your payment. I frequently order guitars which has a bigger dimensions and normally pay $180 to $250 but recently I was charged $380. What I did is, I measured my parcel Upon delivery and there was discrepancies in all dimensions which has a significant impact in the price. How about my older parcels before which I do not measure upon delivery? Until now I haven’t recieved any refund with poor customer service, takes forever and offers me an insult refund of $3.24 cents. I used their calculator and 1 inch difference has a $45-$60 change in shipping cost but they offered me $3.24 cents refund. Really? What an insult. I don’t even let my parcels stay a day in my cart unless i’m still waiting for my other orders. In fact, It takes after 5 days for them to notify you that an item was recieved in their warehouse.

Satisfied Customer here!

Glad i learned about your shipping services from my Son in law! I am grateful and thankful for all the help and assistance you gave me when a very popular high-end online store made a mistake in delivering the wrong item for me ..to your company. Your efficient and accommodating staffs assisted me on how to go about the returns and refund of the said item! And everything went smoothly and problem was resolved! With evry item i order in different parts of the world .. being delivered to your good company.. i receive them all in good condition and everything is always complete and in order! I trust ShippingCart wholeheartedly! Wl continue being a happy and satisfied customer here! Many.. many thanks! And God Bless you all! 🙏😀