PayLater - Split in 4 payments 4+

After reaching out to PayLater support through email (NOT WHATSAPP), the support team were extremely responsive and I got verified within the same day. I hope this benefits other people here facing the same issues I did. Reach out to their support through email, they are way more responsive and will address your issues immediately. Updated rating to 4 stars, and a huge thanks to the support team.

Hi, we understand the inconvenience this has caused, and we truly apologize for that. We will investigate this case further and provide you with the necessary assistance. Please share your QID and phone number via email at support@paylaterapp.com or WhatsApp +97451079431. We'll make sure to resolve this as quickly as possible. Thank you.

الفكره حلوة وكنا منتظرينها من زمان بس موضوع اللمت ينرفز.. الحمدلله لا عندي قرض ولا ديون ولا مره اصلا تاخرت ف سداد شي ليش اللمت عني بس 1800 ريال بس؟ لا تقولون على حسب حسابك المالي مادري شنو لان انا اصلا ماعندي ولا مره دخلت ف اي التزامات الا مره وحده مع تابي ودفعت بسرعه وراتبي لي ماينخصم منه لقرض او فيزا او اي شي.. ف لا تردون ردكم الي اوردي نعرفه وحاولو تحسنون من الخدمه خلوه مثل تابي اوردي فارضين نظام غرامات وتاخذون إجراءات قانونيه للي مايدفع.. وبعد تقدرون جنسيات معينه تخفضون لها اللمت انا شغاله ف شركه اتصال وجي نسوي..

واخوي عنده اللمت 400 ريال يعني والله ماعرف شقول بس شمفروض يقسط فيها ذي؟ ننتظر التطوير للاحسن وضعنا فقطر هنيه افضل من الدول المجاوره بس برنامج تابي وايد احسن بالمقابل

The idea is great and we’ve been waiting for it for a long time, but the limit issue is really frustrating. Thank God I have no loans or debts, and I’ve never been late on any payment. So why is my limit only 1800 QR? And please don’t give the usual response about it being based on my financial profile or whatever, because I’ve never had any financial commitments except once with Tabby, and I paid it off quickly. My salary isn’t deducted for a loan, credit card, or anything like that. Try improving the service instead. Make it like Tabby; you already have penalties and legal actions in place for non-payment. Also, you can lower the limits for certain nationalities. I work in a telecom company and I know how things go.

مرحبًا، نحن نتفهم الإزعاج الذي تسببت به هذه المشكلة، ونعتذر لك بصدق على ذلك. سنقوم بالتحقيق في هذه الحالة بشكل أعمق وتقديم المساعدة اللازمة لك.
يرجى تزويدنا برقم الهوية القطرية (QID) ورقم هاتفك عبر البريد الإلكتروني support@paylaterapp.com أو من خلال واتساب على الرقم +97451079431.
سنعمل على حل المشكلة بأسرع وقت ممكن. شكرًا لتفهمك.

I’ve been waiting over a year for this service to launch, only to be offered a completely illogical credit limit of 1800 QAR. To make things worse, Tabby was removed — an app that worked perfectly for me. I made over 10,000 QAR in purchases through Tabby and never missed a single payment. And this is what we’re given instead?

There’s no point in introducing a new system if it can’t even match what we previously had, let alone improve it. Being told the limit will increase based on purchases and repayments feels like a push for people to spend more than they actually need, just for a chance at a slightly higher limit sometime in the future. And even then, how much more are we talking — 500 QAR after months?

If the limit is being set based on nationality, that’s incredibly unfair. A proper system would request a bank statement or salary certificate and give limits based on actual financial standing, not assumptions.

This whole rollout feels poorly thought out and frustrating, especially for loyal users who had a seamless experience with Tabby. Please take this feedback seriously and reconsider how limits are determined.

Hi, thank you for your honest feedback, we understand your frustration and truly value your loyalty.
The current credit limits are part of a cautious launch to ensure responsible usage. However, they are not based on nationality. We review limits fairly based on submitted salary certificates and bank statements.
We’re working to improve and appreciate you taking the time to help us do better. Thank you!