ING HomeBank

Name: ING HomeBank
Rating: 4.9 (120010 reviews)
Author: ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI

Internet banking de oriunde

Free

120K Ratings
Ages

9+
Years
Category

Finance
Developer

ING BANK N.V. AMSTERDAM - SUCURSALA BUCURESTI
Language

RO
Romanian
Size

346
MB

Keep track of all your money in one app. Shop online or in stores anywhere, get your paycheck, swap currencies, and save up At ING we believe your bank must be simple and intuitive, our life being complex enough. It is not only about the money, but also about the freedom of accessing them securely, wherever you are. - You can open your online current account, if you are Romanian citizen, of minimum 18 years old, you have a permanent address in Romania and have a valid identity card - You may have a joint account for family expenses - Your kid also can get a current account and card, with you permanently in control. - You can access instant personal needs loans, credit cards and overdrafts. - You can simulate the eligible amount for your mortgage loan. - You protect your loved ones with life, health, or salary insurance. - You can access term deposits and savings accounts. - You can issue virtual cards and instant add them to Apple Pay, Garmin Pay - You can invest in mutual funds. - You can use FX at better rates. All financial chores become simple with Home'Bank, with an intuitive interface, fast access and well thought functions which are meant to help you. You are in full control of your money, directly on the phone which will become a trusted device: - You can authenticate without SMS code once the device is registered as trusted. - You have the option of simple logging on, with fingerprint or facial authentication. - You pay faster using only your password. - You receive push notifications for 3D secure payments authorisation, also for all the operations from your current accounts. - Do not forget to activate geolocation. It helps us detect fraudulent activity initiated from foreign geographic areas in Home’Bank. You decide where you shop! You can access offers from over 100 partners in Bazar, from which you will receive cash-back. You have plenty of payment options: - Alias Pay: payments based on the phone number only. - You can pay with the phone. You don’t need a physical wallet, you pay with Apple Pay - Paying your invoices, with Scan&Pay option, you can pay your invoices just by scanning them with your phone camera. - Online instant payments: RON Transfers to other banks in Romania are instant, including invoice payments or to other suppliers, if their bank is enrolled in the instant payment program. - Payment requests: You can send payment requests to friends from your phonebook. They receive a payment notification in Home’Bank. Still not convinced? More details here: https://ing.ro/lp/onboarding The application is available in Romanian language and uses cookies. By using the application, you express your consent for cookies usage. You can read more about cookies, here https://www.ing.ro/ing-in-romania/informatii-utile/termeni-si-conditii/cookies ING Home'Bank is more than a banking app – it is your dashboard for your money. Why choose ING? Because it is simple. Fast. Thought out for you. Every detail exists to make your life easy, while you have more time for what’s most important to you.

Ratings & Reviews

4.9

out of 5

120K Ratings

The best banking app
20/12/2024

Roxana318
I really enjoy this app, been using it since 2017. Has been updated many times since then and right now it seems to be improved to its best. Like any app, it can have temporary bugs, but to my knowledge, it’s a free app and no fee to keep your accounts linked to it, so let’s not be dramatic about it. Would like to point out that even without recent updates, this app was the best on the market, unrivaled any way. Main reasons: -super intuitive app; it even says “good morning” or “good evening”☺️ - easy payments and transfers to your own accounts/debts - no fees (if you have your current account active) - I know this is more about the package and not just the app - instant intrabank cash transfers - you can pay your friends just using their registered phone numbers - you can get a credit (loan) in the app (I mean…) and the money in 5 minutes - there is pretty much anything you can do with this app, except getting a mortgage (for obvious reasons) and paying large amounts without getting an approval (to comply with money laundry prevention rulings) - if you have a credit card, you can choose to split the amount into instalments for the available merchants (also you can close that item at any time you have the extra money) - love the Bazar with discounts ☺️ Pro tip: If you use shopping apps that have active discounts by reaching directly the link, sometimes it might work uninstalling the shopping app so the bazar link goes to the site to read the cookies (otherwise it will redirect to the shopping app and lose the path); If there is still anyone complaining with the push notifications - on IOS you can activate/deactivate it any time in the app, or change the phone notifications (banner, lock screen) so it won’t show up on the screen for confidentiality purpose. 😬

Developer Response
Roxana, you absolutely, positively and wholeheartedly made our day with this review 🧡 We’re still working remote for now, otherwise we would have printed it into a ton of copies (sorry, trees!) and covered our walls at the office with it.We’re beyond thrilled to see that all our plans and PowerPoint presentations turned into real feedback and no target hitting feels better than your words.Thank you for being a heavy user, for making the most out of Home’Bank and for taking the time to reach out to us 🧡 🧡 🧡 🧡 🧡
The best banking app
20/12/2024

Roxana318

I really enjoy this app, been using it since 2017. Has been updated many times since then and right now it seems to be improved to its best. Like any app, it can have temporary bugs, but to my knowledge, it’s a free app and no fee to keep your accounts linked to it, so let’s not be dramatic about it. Would like to point out that even without recent updates, this app was the best on the market, unrivaled any way. Main reasons: -super intuitive app; it even says “good morning” or “good evening”☺️ - easy payments and transfers to your own accounts/debts - no fees (if you have your current account active) - I know this is more about the package and not just the app - instant intrabank cash transfers - you can pay your friends just using their registered phone numbers - you can get a credit (loan) in the app (I mean…) and the money in 5 minutes - there is pretty much anything you can do with this app, except getting a mortgage (for obvious reasons) and paying large amounts without getting an approval (to comply with money laundry prevention rulings) - if you have a credit card, you can choose to split the amount into instalments for the available merchants (also you can close that item at any time you have the extra money) - love the Bazar with discounts ☺️ Pro tip: If you use shopping apps that have active discounts by reaching directly the link, sometimes it might work uninstalling the shopping app so the bazar link goes to the site to read the cookies (otherwise it will redirect to the shopping app and lose the path); If there is still anyone complaining with the push notifications - on IOS you can activate/deactivate it any time in the app, or change the phone notifications (banner, lock screen) so it won’t show up on the screen for confidentiality purpose. 😬
Developer Response 22/06/2021
Roxana, you absolutely, positively and wholeheartedly made our day with this review 🧡 We’re still working remote for now, otherwise we would have printed it into a ton of copies (sorry, trees!) and covered our walls at the office with it.We’re beyond thrilled to see that all our plans and PowerPoint presentations turned into real feedback and no target hitting feels better than your words.Thank you for being a heavy user, for making the most out of Home’Bank and for taking the time to reach out to us 🧡 🧡 🧡 🧡 🧡
Urare Crăciun și Anul Nou! / Merry Christmas and a Happy New Year!
16/01/2024

Andu DAS
RO: Mă bucur că am ales ING, am avut satisfacția de a rezolva totul din aplicație, lucru care m-a bucurat enorm.. sper în continuare să fie totul la fel de bine având card ING și implicit această aplicație .. să evolueze totul și mai mult.. Vă doresc să aveți un Crăciun liniștit, armonios și un An Nou plin de satisfacții profesionale și de ce nu, cât mai multe filiale ING deschise in mai multe orașe .. mai ales în Câmpulung Muscel/România(chiar este mare nevoie aici de o bancă sau bancomat ING) Acestea fiind spuse, sper ca aceste sărbători să vină cu bine, cu bucurie, iubire dar mai ales sănătate! Crăciun fericit și un An Nou minunat! EN: I am glad that I chose ING, I had the satisfaction of solving everything in the application, which I was very happy .. I still hope that everything will be just as good with the ING card and implicitly this application .. to evolve everything even more. . I wish you a peaceful, harmonious Christmas and a New Year full of professional satisfaction and why not, as many ING branches open in several cities .. especially in Câmpulung Muscel / Romania (there is a great need for a bank here or ATM ATM) That being said, I hope that these holidays will come with good, joy, love and especially health! Merry Christmas and a wonderful New Year!

Developer Response
Iti multumim pentru feedback si recenzia de 5 stele! Iti dorim un an nou fericit! 🧡
Urare Crăciun și Anul Nou! / Merry Christmas and a Happy New Year!
16/01/2024

Andu DAS

RO: Mă bucur că am ales ING, am avut satisfacția de a rezolva totul din aplicație, lucru care m-a bucurat enorm.. sper în continuare să fie totul la fel de bine având card ING și implicit această aplicație .. să evolueze totul și mai mult.. Vă doresc să aveți un Crăciun liniștit, armonios și un An Nou plin de satisfacții profesionale și de ce nu, cât mai multe filiale ING deschise in mai multe orașe .. mai ales în Câmpulung Muscel/România(chiar este mare nevoie aici de o bancă sau bancomat ING) Acestea fiind spuse, sper ca aceste sărbători să vină cu bine, cu bucurie, iubire dar mai ales sănătate! Crăciun fericit și un An Nou minunat! EN: I am glad that I chose ING, I had the satisfaction of solving everything in the application, which I was very happy .. I still hope that everything will be just as good with the ING card and implicitly this application .. to evolve everything even more. . I wish you a peaceful, harmonious Christmas and a New Year full of professional satisfaction and why not, as many ING branches open in several cities .. especially in Câmpulung Muscel / Romania (there is a great need for a bank here or ATM ATM) That being said, I hope that these holidays will come with good, joy, love and especially health! Merry Christmas and a wonderful New Year!
Developer Response 18/01/2024
Iti multumim pentru feedback si recenzia de 5 stele! Iti dorim un an nou fericit! 🧡
ING are prea multi clienți, nu-i mai pasa
20/12/2024

Sp - iPhone 16 iOS 26.1
Acum multi ani, cand mi-am facut cont, procesul a fost extrem de simplu si rapid. Am vrut acum sa fac cont si sotiei, din Homebank. Am completat toate datele, incarcat documente ok, mai ramanea de activat contul. A incercat sa faca transfer de fonduri pentru activare (cu card Raiffeissen, emis pe numele ei), a primit o eroare. Am incercat inclusiv cu cardul meu ING, aceeasi eroare. Am asteptat 2-3 zile, am incercat din nou, la fel. A sunat apoi al suport clienti, au spus ca se va rezolva; incercat din nou peste cateva zile, aceeasi eroare. Peste inca o saptamana a sunat din nou, din nou promisiune ca se va rezolva, nu s-a rezolvat nimic. Au trecut cele 30 de zile, contul s-a inchis automat, nimeni nu s-a sinchisit. Am mers apoi in sediul ING 13 Septembrie, am asteptat aproape o ora sa fim preluati, am explicat problema; dupa vreo 10 minute, intreb cat mai dureaza, in conditiile in care aveau deja toate datele; mi se raspunde ca nu stie, intreb: mai mult de un sfert de ora? Mi se raspunde: da, mai mult. Am spus ca nu mai avem timp sa asteptam; aici s-a incheiat incercarea de a deschide contul, fara macar un "Scuze" sau sau o explicatie, sau macar "Va contactam noi cand se rezolva".

Developer Response
Salutare din nou si multumim pentru feedback-ul tau! In cazul deschiderii contului online din Home'Bank, acesta se poate activa doar prin portare cu un card de la alta banca emis pe numele titularului de cont. Nu este posibil prin transfer sau prin utilizarea unui card ce apartine altei persoane. Ne pare rau si pentru experienta din Office si regretam cele intamplate! 🙏
ING are prea multi clienți, nu-i mai pasa
20/12/2024

Sp - iPhone 16 iOS 26.1

Acum multi ani, cand mi-am facut cont, procesul a fost extrem de simplu si rapid. Am vrut acum sa fac cont si sotiei, din Homebank. Am completat toate datele, incarcat documente ok, mai ramanea de activat contul. A incercat sa faca transfer de fonduri pentru activare (cu card Raiffeissen, emis pe numele ei), a primit o eroare. Am incercat inclusiv cu cardul meu ING, aceeasi eroare. Am asteptat 2-3 zile, am incercat din nou, la fel. A sunat apoi al suport clienti, au spus ca se va rezolva; incercat din nou peste cateva zile, aceeasi eroare. Peste inca o saptamana a sunat din nou, din nou promisiune ca se va rezolva, nu s-a rezolvat nimic. Au trecut cele 30 de zile, contul s-a inchis automat, nimeni nu s-a sinchisit. Am mers apoi in sediul ING 13 Septembrie, am asteptat aproape o ora sa fim preluati, am explicat problema; dupa vreo 10 minute, intreb cat mai dureaza, in conditiile in care aveau deja toate datele; mi se raspunde ca nu stie, intreb: mai mult de un sfert de ora? Mi se raspunde: da, mai mult. Am spus ca nu mai avem timp sa asteptam; aici s-a incheiat incercarea de a deschide contul, fara macar un "Scuze" sau sau o explicatie, sau macar "Va contactam noi cand se rezolva".
Developer Response 03/01/2023
Salutare din nou si multumim pentru feedback-ul tau! In cazul deschiderii contului online din Home'Bank, acesta se poate activa doar prin portare cu un card de la alta banca emis pe numele titularului de cont. Nu este posibil prin transfer sau prin utilizarea unui card ce apartine altei persoane. Ne pare rau si pentru experienta din Office si regretam cele intamplate! 🙏
Very bad interface
24/06/2019

dalayur
One of the worst app interface for a banking platform. Given the fact that ING praises itself for the tech advancement and the futuristic vibe, the app is excruciatingly painful to use. First of all, it requires a tap for the Face ID scan to activate and almost every time it needs a second scan to proceed. Once logged in, everything feels slow and clunky, almost as an app from the early days of iOS. The interface is off, in the Bazaar section the help button overlaps the phone’s notch (which is a rookie designer mistake, shame on your developers - there is only one iPhone notch to care for). Most of the time it feels like this wasn’t made for touch, but rather for desktop. The buttons are sometimes tiny, sometimes huge, there is inconsistency all over the place, sometimes there is a header, sometimes there isn’t. And the loading times are laughable. All in all, you should be ashamed as a company for pushing this half-baked joke of an application, given the fact that your are one of the big banks, being super vocal about the integration of technology and design in your Home’Bank services. Pro tip: just take a look in some of the fintech owned apps, and see how a real banking app should look like. Until then, i can’t recommend this thing you call an app to nobody.
Very bad interface
24/06/2019

dalayur

One of the worst app interface for a banking platform. Given the fact that ING praises itself for the tech advancement and the futuristic vibe, the app is excruciatingly painful to use. First of all, it requires a tap for the Face ID scan to activate and almost every time it needs a second scan to proceed. Once logged in, everything feels slow and clunky, almost as an app from the early days of iOS. The interface is off, in the Bazaar section the help button overlaps the phone’s notch (which is a rookie designer mistake, shame on your developers - there is only one iPhone notch to care for). Most of the time it feels like this wasn’t made for touch, but rather for desktop. The buttons are sometimes tiny, sometimes huge, there is inconsistency all over the place, sometimes there is a header, sometimes there isn’t. And the loading times are laughable. All in all, you should be ashamed as a company for pushing this half-baked joke of an application, given the fact that your are one of the big banks, being super vocal about the integration of technology and design in your Home’Bank services. Pro tip: just take a look in some of the fintech owned apps, and see how a real banking app should look like. Until then, i can’t recommend this thing you call an app to nobody.

Regular updates help us keep Home’Bank running smoothly for you and allow us to improve your experience through small tweaks and optimizations. See you at the next update, each time with a better Home’Bank.

Version 4.35.2

26 Feb

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- Search History
- Usage Data
- Diagnostics